IAM Product Manager - Remote CST or EST

Sprinklr is looking for a seasoned project manager who can keep our IT initiatives on target and on budget. Focusing on cross-functional IT initiatives, you will work with key users from different business groups to implement platform changes that will have a direct impact to Sprinklr's ability to deliver value to our customers and appropriately support our growth at scale . You are passionate about solving problems through technology, highly organized, and have outstanding analytical and communication skills.

About the Role (what you'll be doing)

You will oversee the development of services and user experiences that effectively govern identities and control data and resource access. By leveraging your expertise in IAM technologies and industry best practices, you will drive the evolution and enhancement of IAM capabilities, ensuring a seamless and secure user experience while aligning with organizational goals, various compliances and regulatory compliance. Your responsibilities will encompass a wide range of IAM program, including identity management for end users and services, authentication, federation/SSO, authorization, and role-based access control (RBAC) and privileged access.

• Work with management to develop and execute a comprehensive platform strategy for IAM, aligning it with the overall business goals and market requirements
• Requirement Gathering: Collaborate closely with employees, internal stakeholders, and engineering teams to gather and prioritize requirements
• Project Management: Define clear user stories and acceptance criteria, ensuring effective development and execution of deliverables
• Roadmap Management: Define and maintain a detailed IAM Program roadmap
• Continuously iterate and update it based on changing priorities
• Stakeholder Management: Build strong relationships with key stakeholders, working closely with engineering and scrum teams to effectively plan and execute work
• Effectively communicate product vision, strategy, and progress, and gather feedback to drive program improvements
• Release Management: Plan and coordinate releases, working closely with engineering, quality assurance, and other relevant teams

• Performance Monitoring: Define and track key performance indicators (KPIs) for the IAM features in the program and platform
• Industry Compliance: Stay up-to-date with relevant industry standards, regulations, and compliance requirements related to IAM capabilities.

Qualifications

• 5+ years of product management or engineering experience building IAM or related products

• Knowledge of IAM concepts, patterns, frameworks and technologies :

• AuthN/AuthZ : basic web authentication, SAML, OAuth/OpenID, MFA, Role based access control (RBAC) is required

• Solid understanding of Microsoft IAM architecture within Entra ID.
• Experience with Identity Governance concepts
• The ability to distill a complex set of requirements into incremental deliverables that are well defined and valuable
• Experience preparing and presenting a technical roadmap to customer and management stakeholders
• Experience working within an Agile development process; clear understanding of roles and ceremonies
• Strong collaboration skills to interface successfully with a broad variety of stakeholders across multiple time zones and functional domains
• Excellent written and verbal communication skills with an ability to effectively communicate strategy, technology, and tradeoffs to customers, developers, and management

Why You'll Love Sprinklr:

We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world's most loved enterprise software company, ever.

We believe in our product: Sprinklr was built from the ground up to enable a brand's digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful.

Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr's EEO Policy and EEO is the Law.

Compensation Range
$110,000 - $146,000 - $183,000

The base salary range for this role at minimum, midpoint and maximum is shown above. It is not typical for a candidate to be hired close to or at the maximum of the salary range. At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay also depends on the relative experience, knowledge, skills to our internal peers in the role. Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr's discretionary bonus plan, commission plan and/or equity plan, depending on role.

US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees' health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.