Assistant Director, Operations, Data, and Events

Title: Assistant Director, Operations, Data & Events

Department: SEO Alternative Investments

Report to: Vice President, Alternative Investments

Compensation: $85,400 - $100,500

FLSA: Exempt

Location/Hours: Hybrid – 3 days/week in office

 

All candidates must be within commutable distance of SEO’s offices at 55 Exchange Place, New York, NY 10005, upon hire.  

 

ABOUT SEO

Founded in 1963 during the Civil Rights Movement, SEO closes educational and career opportunity gaps for 7,000 ambitious young people annually.

SEO Alternative Investments is an industry-wide program that provides education, exposure, training, and mentorship to help high-achieving professionals be competitive in the industry. Approximately 90% of SEO Alternatives Fellows secure full-time roles in the sector.  

POSITION OVERVIEW

The Assistant Director, Operations, Data & Events is a highly organized and student-focused individual to enhance program operations, data management, and learning experiences for our participants. This role will ensure seamless workflows, maintain participant records, and leverage data-driven insights to improve student outcomes. Additionally, the role will oversee the Learning Management System (LMS) to provide an engaging and effective learning environment while supporting new initiatives to strengthen participant and alumni connections. Lastly, the role will oversee the execution of all events – whether virtual or in-person (except for AICON). The ideal candidate is passionate about student success, detail-oriented, and skilled at collaboration across teams.

 

Learning Management System (LMS) Management  

• Oversee the day-to-day operations of the LMS, ensuring an intuitive and seamless user experience for learners. 
• Act as the primary point of contact and liaison to technical teams and consultants as needed, and manage any activity related to the build, integration, and configuration of the program LMS.
• Manage the uploading, organization, and curation of digital learning content.
• Track learner progress, engagement, and feedback, and share regular reports on key performance indicators (KPIs).
• Contribute to strategic initiatives and projects that enhance the overall participant experience.
• Perform additional duties to support the program’s mission and student success as needed.

 

Data Management & Analysis

• Develop and optimize workflows to enhance participant experiences throughout the program.
• Maintain and improve databases to accurately track participant progress, alumni engagement, and partner relationships.
• Analyze participant engagement data to identify opportunities for enhancing support services and career pathways.
• Provide timely reports and dashboards to highlight program effectiveness and areas for improvement.
• Ensure process documentation is created, updated, and maintained as necessary.

 

Event Planning & Execution

• Implement and manage impactful pre-planned events to engage participants and alumni.
• Develop and execute marketing strategies to promote events and maximize attendance.
• Oversee event logistics, including venue coordination, speaker management, and technical support.
• Track event attendance and gather participant feedback to evaluate event effectiveness.
• Use event insights to improve future programming and the overall participant experience.

 

QUALIFICATIONS

• Bachelor’s degree (5-7 years of equivalent experience in a corporate environment) or a Master’s degree in Business, Finance, Education, or Public Administration.
• Background in project and/or program management with a focus on using data to inform strategies for improving participant experiences.

• People management experience required.

 

COMPETENCIES & SKILLS

• Preferred working knowledge of financial services, especially in Alternative Investments or Investment Banking.
• Proficient in using Learning Management Systems (LMS) and Salesforce.
• Proficient in using cloud-based tools like MS365, Box, Monday.com, and advanced Excel.
• Strong knowledge of Tableau and other analysis tools.
• Passion for SEO: A deep curiosity about the barriers to entry for pre-professionals and a dedication to closing opportunity gaps.
• Creativity: The ability to generate innovative ideas and solutions grounded in evidence, driving continuous improvement.
• Initiative: Proactive in identifying opportunities to contribute to the program's goals and mission.
• Problem Solving: Ability to anticipate needs, use available resources, and make informed decisions.
• Teamwork & Collaboration: A self-starter who thrives in team settings, builds relationships, and centers the mission in all work.
• Project Management: Ability to develop strategic plans, break down issues, lead cross-functional teams, and navigate ambiguity.
• Relationship Management: Proven ability to build relationships, influence stakeholders, and produce outcomes through collaboration.
• Excellent Communication: Comfort with verbal and written communication to diverse stakeholders, including email, chat, phone, and presentations.
• Joyfulness: Passion for creating opportunities and connecting participants with their career goals.

 

COMPENSATION & BENEFITS 

SEO offers a competitive compensation package and comprehensive benefits plan including low-cost health, vision, and dental options, a generous holiday schedule and PTO policies, disability coverage, fully paid time off for new parents, and employer contributions to health reimbursement and retirement accounts. We are constantly working to improve our benefits each year based on the needs of our employees. We value wellness and strive to put people first and foremost.

The compensation listed in this posting reflects what SEO believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and SEO reserves the right to modify this pay range at any time.

EEOC Policy

At SEO we are committed to cultivating a team that embodies the backgrounds and experiences of the constituencies we serve and the communities we live in, and a workplace that reflects the impact we make in the world. Candidates from all communities – including people of color, women, members of the LGBTQIA+ Community, veterans, and people with disabilities – are strongly encouraged to apply.

Equal Employment Opportunity is not just the law, it is our commitment.

Sponsors for Educational Opportunity is an Equal Opportunity/Affirmative Action Employer – M/F/D/V. We will consider all qualified applicants for employment regardless of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other legally protected status.

If you need accommodation while applying for a role with SEO, due to a disability, please email SEO Talent.

THE ORGANIZATION

Established in 1963 by Michael Osheowitz, SEO (Sponsors for Educational Opportunity) is an educational non-profit founded on the belief that talent is everywhere; but opportunity is not. Our programs are designed to educate, train, mentor, and amplify the voices of our participants to give them a seat at the table – every table. We propel human potential.

SEO is an innovator in education, mentorship, and creating educational career opportunities that maximize the full potential of our participants. Each year SEO serves 7,000+ participants nationally, and the organization is widely recognized for developing best-in-class programs with exceptional results.

Not every SEO participant is on the same journey, but all are hungry for opportunity and SEO creates an ecosystem of excellence. Learn more about SEO's programs here: https://www.seo-usa.org/our-programs/.