CO Salary Range: USD 88,200.00 - 156,600.00 per year
JOB SUMMARY
Leads in the planning, design, development, implementation, and execution of innovative application and platform solutions related to security, service delivery (WiFi, 5G, and MVNO), data center, OSS, and BSS systems supporting Charter's Wireless network. Drives identification and adoption of best-in-class operational practices and procedures across a multidimensional, high complexity back-office space for business-as-usual tasks, deployment, incident management, monitoring and detection, capacity planning, forecasting, resiliency, hardening, and DR/HA. Designs and establishes corporate operational playbooks, standard operating procedures, develops and implements platform enhancements and makes recommendations for improvements. Leads implementation of approved application and data center architecture, networking and security solutions.
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BE PART OF THE CONNECTION
As a Systems Engineer in Network Operations, your work will be responsible for operational and engineering activities that maintain and enhance the customer experience by harnessing cutting-edge technologies that power our network. If you're interested in an opportunity to continuously learn and implement these technologies to real-life impactful scenarios, we want to hear from you.
WHAT OUR SYSTEMS ENGINEER'S ENJOY MOST
- Actively and consistently supporting all efforts to simplify and enhance the customer experience.
- Designing, deploying, managing, and maintaining application and platform ecosystems with a core focus on database systems to ensure network security, high availability, fault tolerance, and scalability for mission-critical business systems.
- Leading the design, optimization, and maintenance of relational and NoSQL databases (MySQL, Oracle, PostgreSQL, Cassandra, DynamoDB), implementing robust backup strategies, replication techniques, and disaster recovery plans.
- Performing advanced query optimization and database tuning to enhance system performance and reduce latency.
- Applying strong networking fundamentals (Layer 2 and Layer 3) to configure and troubleshoot VLANs, routing protocols, IP addressing, and firewall rules.
- Administering and maintaining Linux and Unix systems including patch management, system upgrades, and performance monitoring ensuring system stability and security.
- Representing the Engineering Department working closely with Architects and Engineers in designing, modeling, and implementing new technologies.
- Assisting and leading efforts for design, redesign, and operational efficiencies as business objective and strategies evolve.
- Documenting project requirements including scope, costs, schedule, testing and terms of delivery to ensure project is completed with highest level of quality on time and within budget.
- Mentoring and training other Engineering personnel in key elements of networking systems and provide technical presentations to instruct co-workers and other production services support individuals.
- Researching and identifying technology opportunities and application to the business.
- Testing and validating all new hardware and software for proper configuration and performance.
- Adhering to industry specific local, state, and federal regulations, as applicable. Knowing, understanding and following company policy.
- Documenting project requirements, including scope, costs, schedule, testing, and delivery terms, to ensure on-time and within-budget completion.
A role on Spectrum's Network Operations team promises the ability to learn something new every day along with rewarding career growth. You'll support the company as we continuously adapt to new technologies and guide teams through those processes and changes. It can be challenging to keep up with the pace of innovation, but if you enjoy problem solving as a team with an end-user perspective, no challenge is too great to overcome.
WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications
Experience:
- Engineering Experience (6+ years)
- Project Management work experience (6+ years)
Education:
- Bachelor's degree in computer science, Electrical Engineering, or related field or equivalent work experience.
Skills:
- Systems knowledge (Linux, Unix)
- Extensive experience in designing, implementing, and managing databases specifically MySQL, Oracle, PostgreSQL, Cassandra, and DynamoDB.
- Solid understanding of networking fundamentals including Layer 2 (VLANs, MAC addressing, switching) and Layer 3 (IP addressing, routing, subnetting, firewalls) protocols.
- Infrastructure knowledge (OpenShift, AWS)
- In-depth knowledge in areas of specialty for specific applications, and general knowledge of supporting or integrating applications creating platform ecosystems.
- Basic Knowledge in TCP/IP and the OSI Model.
- Expert knowledge in using ticketing and software tools to support the current operations.
- Expert knowledge of software designing software, such as Visio.
- General knowledge of OSI stack and application architectures.
- Knowledge of Microsoft Office.
Abilities:
- Ability to read, write, speak and understand English
- Ability to use personal computer and software applications
- Ability to work in a team environment
- Ability to perform duties in a very fast-paced environment and ability to learn new technology quickly
- Ability to use the following office equipment telephone, copier, fax, and calculator
- Ability to use personal computer and software applications
Preferred Qualifications
- Knowledge of company products and services.
- Experience with 5G, WiFi, and provisioning infrastructure (OSS, BSS).
- Familiarity with containerized environments (Docker, Kubernetes) and cloud-based systems.
- Strong knowledge of database security best practices including encryption, user access control, and audit logging.
- Preferred CCNA certification or equivalent networking expertise.
- System administration certifications (Linux, Kubernetes, Docker, Splunk).
- Infrastructure knowledge (AWS, RedHat OpenShift).
- Experience with virtualization technologies (VMware, KVM, Hyper-V).
- Intermediate-level experience with Terraform for infrastructure as code (IaC).
- Automation and configuration management experience with Python and Ansible for database and infrastructure management.
SPECTRUM CONNECTS YOU TO MORE
- Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company
- Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career
- Innovation: We move businesses forward by delivering high-speed data and fiber technology solutions that power today's evolving network demands
- Supportive Teams: Be part of a strong community that gives you opportunities to network and grow and wants to see you succeed
- Total Rewards: See all the ways we invest in you-at work and in life
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ISY308 2025-54245 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2025-05-19 02:00 PM (UTC) and will be extended if necessary.
The base pay for this position generally is between $88,200.00 and $156,600.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.