Senior Organization Effectiveness Specialist

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Job Summary
Do you have the skills needed to develop and implement strategies, programs, and processes to support Spectrum's Organization Effectiveness (OE) team? As a Senior OE Specialist, you will oversee programs like performance management, talent and succession planning, development planning, employee surveys, and other initiatives to support the business, all while consulting Human Resources partners across Spectrum. Your work will support the teams that keep millions of customers connected.

How You'll Make an Impact

• Support medium-to large-scale programs, processes and projects, such as talent planning, succession planning, and other programs, processes and projects supported by the OE team
• Develop and manage project schedules, coordinating with partner teams to stay on track
• Create training resources (e.g., reference guides, job aids) and supporting project materials
• Provide regular project updates to stakeholders on progress and improvements
• Troubleshoot technology issues, partnering with technology teams for solutions
• Identify process improvements from client feedback and propose solutions
• Consolidate and analyze large amounts of data depicting findings in an engaging manner
• Research topics to support OE programs and processes, and make recommendations
• Lead meetings and presentations providing OE consulting to HR partners across Spectrum; monitor functional mailboxes and manage responses
• Partner with HR and business leaders to implement OE strategies
• Assist HRBP clients with OE-related planning and management, offering training
• Participate in OE/Leadership Development project teams, representing business needs
• Review employee survey data to form insights for HR consultations

• Office environment
• Minimal travel (less than 10%)

• Education: Bachelor's degree or equivalent experience is required or equivalent combination of education and experience
• Experience:
  • 3+ years of HR or consulting experience
  • 3+ years of experience in delivering presentations and facilitating discussions with groups and/or senior-level leaders
  • 3+ years of experience in understanding client needs and recommending solutions
• Skills:
  • Demonstrated interpersonal skills for an effective working relationship with various levels of employees
  • Demonstrated communications skills (verbal and written) necessary to foster productive relationships across the company
  • Effective critical thinking and analytical skills, attention to detail, time management skills: ability to prioritize and manage multiple projects and tasks with different leaders
  • Effective verbal and written communication skills and ability to effectively communicate complex ideas in a simple, straightforward manner across all employee levels
  • Ability to work independently and collaboratively in a fast-paced, demanding and ever-changing work environment; flexibility and willingness to work in a rapidly changing HR environment
  • Proficiency in PowerPoint, Excel, and Word. Specific experience needed in data analysis and visualization using Excel and PowerPoint

• Education: Master's degree preferred
• Skills:
  
  • HR or consulting experience (OE or LD preferred)
  • Knowledge of HR data management and reporting, especially Human Capital Management systems preferred (Oracle preferred)
  • Familiarity with project management software tools (Asana preferred), methodologies, and best practices
  • Experience in end-to-end HR project management

• Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company
• Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas
• Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career
• Total Rewards: See all the ways we invest in you-at work and in life