Senior Manager, Area Store Operations

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
What if you could be the driving force behind transforming our retail landscape?

As the Senior Manager, Area Store Operations at Spectrum, you will implement and oversee key strategic initiatives to meet performance goals and drive revenue growth in your region. Your role is crucial in aligning our teams with Spectrum's mission to provide innovative and high-quality retail services while ensuring we maintain our competitive edge and customer loyalty.

What our Senior Manager, Area Store Operations Enjoy Most About the Role

• Drive Strategic Initiatives: Implement key strategies to achieve performance, quality and revenue goals across the region.
• Manage Store Openings and Closures: Coordinate new store openings and closures, ensuring smooth operations and inventory management.
• Ensure Store Maintenance: Oversee ongoing store maintenance, including ticketing, capital budgeting and brand standards.
• Collaborate Cross-Functionally: Work with store management and logistics to implement mobile and CPE operations standards.
• Optimize Store Operations: Manage staff readiness and back-of-house operations, including cash, inventory and POS systems.
• Enhance Merchandising: Ensure top-notch merchandising and in-store technology experiences.
• Lead Training Programs: Oversee and report on new hire and ongoing training to meet company goals.

Required Qualifications

Education:

• Bachelor's degree or equivalent experience

Experience:

• 5 years of experience with operational protocols in a retail store environment & 3 years of management experience

Technical Skills:

• Proficient in inventory and merchandising management, knowledge of process design and documentation, & competent in personal technology, including mobile devices, video platforms and PC software

Skills & Abilities:

• Advanced change management and strong organizational, project management and analytical skills
• Ability to evaluate training and development resources
• Excellent interpersonal, leadership and presentation skills
• Passion for delivering exceptional customer experiences
• Valid driver's license and ability to meet Charter's motor vehicle requirements

Preferred Qualifications

Education:

• 5+ years leadership experience, 3-5 years wireless or telecommunication experience, project management experience

Working Conditions

• Working in a retail environment with moderate noise levels, you will travel to multiple locations to oversee and monitor store operations. Professional attire and appearance are required

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Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get To Know Us: Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ: CHTR), the leading internet and video provider in the nation and the fastest growing mobile company in our footprint, with services available to more than 70 million homes and businesses across 45 states. Supported by our 100% U.S.-based employees,* we are America's Internet Company®.

*At close of the Cox acquisition, Spectrum announced that over the next 18 months, it will fully return legacy Cox's customer service function to the U.S.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.