Sales Activation Specialist I - $20 per Hour plus Benefits

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Join Spectrum and unlock your potential with competitive pay starting at $20/hour. And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.

Are you passionate about transforming potential into reality? As a Sales Activation Specialist I at Spectrum, you'll be at the forefront of connecting residential and small business customers with our top-tier services. By collaborating with various departments, you'll ensure seamless order fulfillment and serviceability, managing every aspect of the customer journey. Your dedication will not only enhance customer satisfaction but also drive our organizational success. Join us to make a significant impact and be a vital part of our dynamic team.

What our Sales Activation Specialist I Enjoy Most About the Role

• Handling calls
• Communication
• Gathering leads and acting as a liaison
• Managing non-standard scenarios and ensuring billing accuracy
• Documenting and sharing best practices

• Normal office environment

• High School Diploma or equivalent

• 2 years in customer service or sales

• Proficiency with computers and software applications
• Knowledge of accounting, billing, and office procedures
• Understanding of service troubleshooting and product details (Cable, HIS, Telephone)

• Effective prioritization and organization
• Clear communication, both oral and written
• Ability to resolve customer complaints independently or in teams
• Adaptability to handle back-to-back calls while seated

• Familiarity with cable TV, high-speed Internet, and phone services