Pega Senior Manager, IT

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Company Overview
Spectrum's Product and Technology team creates, develops, and operates the nation's fastest mobileservice, most reliable internet service, most viewed live TV app, and the most advanced WiFi. We are transforming the next era of connectivity andentertainment experiences. The diversity of experience available within Spectrum's Product andTechnology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

Are you ready to partner with senior leadership to build and implement corporate IT initiatives that align with Spectrum's strategic goals?

BE A PART OF THE CONNECTION

As a Senior Manager, IT you will implement IT standards and policies, manage the development and acquisition of new technologies, and oversee their deployment to enhance internal operations and data delivery.

WHAT OUR SENIOR MANAGER OF IT ENJOYS MOST

• Oversee multiple and/or large departments within IT
• Build and implement IT plans according to the IT and corporate strategy
• Manage the maintenance and enhancement of hardware and software systems that support field business applications and local area networks/wide area networks (LAN/WAN) for employees
• Ensure uninterrupted IT network support by setting and communicating maximum performance standards to employees
• Ensures compliance with IT standards, policies and procedures
• Accountable for respective budgets

What You'll Bring to Spectrum

Required Qualifications

• Education
  
  • Bachelor's degree in Information Technology, Computer Science, MIS or related field or equivalent work experience
• Experience
  
  • 7+ years IT work experience
  • 5+ years leadership experience
  • 2+ years project management experience
• Skills
  
  • Ability to read, write and speak the English language
  • Basic computer skills, with proficiency with Word and Excel
  • Ability to recruit, motivate, develop, and direct people as they work, identifying the best people for the job; experience leading others and providing constructive feedback
  • Knowledge of computer and/or network systems, applications, procedures and techniques
  • Demonstrated knowledge of information technologies and methodologies related to assigned IT segment or area
  • Display a sense of urgency to resolve issues quickly and efficiently
  • A team player with the ability to enable changes in the business processes and ability to work cooperatively with all groups is essential
  • Demonstrated ability to meet rigorous deadlines while managing multiple projects concurrently
  • Ability to make decisions and solve problems while working under pressure
  • Demonstrated work ethic; displays a high sense of urgency to resolve issues quickly and efficiently
  • Proven knowledge of information technologies and methodologies related to assigned IT segment or area
• Preferred Qualifications
  • Strong understanding of Pega Cloud Platform, including design, architecture, and implementation.
  • Experience implementing Pega CDH solutions and Next Best Action strategies
  • Ability to lead and mentor a team of developers and analysts.
  • Strong decision-making skills and ability to manage complex projects.
  • Ability to interact effectively with stakeholders at all levels.
• Travel Ability:

• Office Environment

Schedule:

• Full Time
• This position is eligible to work in a hybrid work model (combination of in-office and remote days)

SPECTRUM CONNECTS YOU TO MORE

• Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry
• Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company
• Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace
  where every person is empowered to bring their best ideas.
• Total Rewards: See all the ways we invest in you-at work and in life
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IGN610 2025-59963 2025

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Client-provided location(s): Darien, CT

Job ID: spectrum-2025-59963

Employment Type: FULL_TIME

Posted: 2025-08-29T00:48:30