Manager, Field Operations

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Are you an innovative problem solver? Do you thrive in a fast-paced environment with constant change? Can you leverage your creativity to lead and build a team for success? Then working as a Field Operations Manager within Spectrum's Field Operations business unit may be right for you.

Our mission is to integrate the highest quality service with clearly superior entertainment and communications products that consistently exceed the expectations of our growing customer base. As a Field Operations Manager, you ensure that field technicians and field supervisors deliver essential and innovative technology that people use in everyday life, in a safe and professional manner, while consistently exceeding the expectations of our growing customer base.

BE PART OF THE CONNECTION

As a Field Operations Manager you will demonstrate your leadership by providing direction to fulfillment technicians and contractors. Serving as a Spectrum Ambassador, you maintain system integrity and oversee installation and service orders while building face to face relationships with Field Technicians, Field Supervisors, and Spectrum customers. You will coach for success and oversee hiring, training, developing, and performance management while promoting an environment of trust and respect.

WHAT OUR FIELD OPERATIONS MANAGERS ENJOY MOST

• Driving results and providing world-class customer service
• Developing and leading a team
• Building relationships

This role is a hybrid of both outside work and inside work. You will have the ability to self-manage your time, and balance between two environments.

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

• Education: Bachelor's degree in electronics or related field, equivalent work experience, industry certifications (NCTI, SCTE, BCT/E)
• Experience: Technical supervisory experience or equivalent (5+ years)
• Skills: Leadership, time management, organization, critical thinking, professionalism
• Abilities: Analytical, project management, SME in tools, guidelines/policy, and products

TOP503 2025-60515 2025

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Client-provided location(s): Morrisville, NC

Job ID: spectrum-2025-60515

Employment Type: FULL_TIME

Posted: 2025-10-02T20:17:01