Govt Programs Analyst I

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Do you want to serve as the liaison between a technology leader and government-associated accounts? You can do that. Ready to outline technology solutions to simplify the complex needs of government-subsidized accounts? As a Government Subsidized Analyst at Spectrum Business, you can do that.

Spectrum Business provides modern enterprise technology solutions that meet the unique needs of some of the country's biggest brands. If you're looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment.

You support rural hospitals (RHC), schools and libraries (E-Rate), and community based organizations (CTF) by proactively managing critical government subsidized programs worth more than $200M in eligible program revenue. You ensure account compliance and retain data in accordance with policies and regulatory requirements. You collaborate with teams in person and digitally within an office environment.

• Serve as a SME in all aspects of government subsidized programs, including program eligibility rules, filing deadlines, funding criteria, financial discount formulas and forms.
• Assist sales representatives and client services managers in complying with Regulatory and government requirements for E-Rate, RHC, CTF, and other government subsidized programs.
• Collaborate with the governing bodies of the Universal Service Administrative Company (USAC) and the California Public Utilities Commission (CPUC).
• Work with customers on delinquencies by performing collection efforts.
• Manage client accounts to include, but not limited to; contract review, product eligibility, funding request assistance, account set up (within our databases), client discount calculations, audits, and account reconciliations.
• Maintain and update internal databases with all required information. Assist with preparation of reports for submission to regulatory agencies and/or GSP leadership.

• Experience: Experience in financial data analysis, customer relationship management, project management, ICOMS/CSG, and Salesforce.
• Education: Bachelor's degree in a related field or equivalent experience (Finance, Accounting or Business-related degrees).
• Technical Skills: Proficient in Microsoft Office. Intermediate knowledge of Excel.
• Skills: Prioritization, organizational, interpersonal, time management, critical thinking, and English communication skills.
• Abilities: Self-motivated with the ability to analyze data while applying complex information.

• One or more years of experience with E-Rate, RHC or CTF.
• Self-starter with the ability to work independently and in a team environment.