Director, Data Analytics

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
JOB SUMMARY

This position is responsible for a data analytics function that provides complex data and reporting to better assist management in maximizing resources in various departments or lines of business. Responsible for developing overall data analytics strategies for data forecasts, reports, ad hoc requests, dashboards, etc. This role requires thorough understanding of data analysis and methodology. This role requires a highly analytical and technical individual with a passion for using data to inform high-level business decisions. With a background building both back-end procedures and front-end reporting tools, this individual will be responsible for creating and improving standard reporting packages.

MAJOR DUTIES AND RESPONSIBILITIES

Actively and consistently support all efforts to simplify and enhance the customer experience.

Provide leadership to a data analytics function.

Work closely with executives and senior business leaders to develop strategies for effective data analysis and reporting.

Define metrics and relevant data sources.

Oversee all analytics operations to correct discrepancies and ensure quality.

Select, configure and implement data analytics solutions.

Proactively identify areas of opportunity and/or improvement based on trends in the data, and use these insights to inform new products and/or operational improvements.

Direct high visibility projects to identify and resolve issues of strategic importance to the organization.

Oversee complex data analysis in support of a variety of analytic solutions.

Capture, develop, and document data definitions, business rules, and data quality requirements.

Oversee data integration from multiple sources to produce forecasts, reports, ad hoc requests, dashboards, etc.

Interpret data, analyze results, and provide insights to determine operational impact, trends, and opportunities.

Develop reports and deliverables for upper management and communicate with all levels of stakeholders.

Identify and define data quality improvements.

Identify opportunities to use data to develop new strategies and improve business performance and utilize knowledge of mathematical modeling and other optimization methods to perform quantitative and qualitative data analysis.

Responsible for overall data accuracy of all data, results, and conclusions of the team; Monitor the team to achieve high data standards.

Perform other duties as requested.

REQUIRED QUALIFICATIONS

Required Skills/Abilities and Knowledge

Ability to prioritize and organize effectively

Ability to work independently, as well as in a collaborative and dynamic team environment

Ability to handle multiple projects and priorities

Ability to analyze and interpret data

Ability to quickly identify business problems/opportunities

Ability to communicate orally and in writing in a clear and straightforward manner

Ability to communicate with all levels of management and company personnel

Ability to manage multiple projects at one time

Ability to document, prepare and present data-driven presentations

Knowledge of software applications such as Word, Excel, etc.