Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.
Ready to transform lives through technology? As a Outbound Sales Representative, you'll be the voice that connects families to Spectrum's essential services, including Internet, Mobile, TV, and Phone. Your role is crucial in expanding our customer base and enhancing their digital experience. By leveraging your persuasive communication skills and passion for technology, you'll not only meet but exceed sales targets, making a significant impact on our growth and community engagement. Join us and be part of a team that values your expertise and dedication!
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What our Outbound Sales Representatives Enjoy Most About the Role
- Simplifying and Enhancing Customer Experience: Actively support efforts to make our services more accessible and user-friendly for customers.
- Achieving Sales Goals: Consistently meet and exceed monthly sales quotas by adding new lines of service (PSUs) and upselling existing customers.
- Building Customer Satisfaction: Handle all prospects with courtesy and professionalism, ensuring a high level of satisfaction in every interaction.
- Product Expertise: Act as a knowledgeable product consultant, promoting and selling the value of Spectrum Residential products and services.
- Efficient Follow-Up: Create and maintain a strong follow-up plan to increase efficiency and sales conversion rates, while ensuring database accuracy.
Working Conditions
- Normal office environment.
Required Qualifications
Education
- High School Diploma, GED, or equivalent.
Experience
- 1+ year of call center and/or sales experience, empowering you to hit the ground running and drive results.
Technical Skills
- Proficiency in MS Office and related software applications.
- Comfortable using a personal computer, telephone/dialer, headset, copier, fax, and calculator.
Skills & Abilities
- Clear, concise, and professional oral communication.
- Strong listening and interpretation skills to understand and meet customer needs.
- Consultative sales approach, including needs analysis, objection handling, and effective closing.
- Judgement and initiative to make informed decisions.
- Attention to detail and quick response to changing business needs.
- Ability to prioritize and organize effectively, even under high volume.
- Multitasking with job-specific software and office equipment.
- Independent and collaborative work ethic.
- Management of multiple prospects.
- Bilingual Spanish required
Preferred Qualifications
- Knowledge of commercial internet, video, and data services.
- Experience in a fast-paced, customer-focused environment.
STM204 2025-57802 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.