Business Sales Representative (Bilingual Spanish)

Develop and deliver complex sales proposals to prospective customers and maximize additional revenue from existing customers by selling incremental products and services through use of recommended sales techniques.

Maintain all sales databases necessary to report sales activity and customer information.

Work with Spectrum Business support groups to complete sales and resolve customer issues.

Determines serviceability of client location and whether construction is required and obtains construction estimate using prescribed software.

Offers bundled telephony, data, and video, as well as other Spectrum Business products to current customers.

Educates customers in the use of installed products, service offerings, billing, charges, and product features.

Maintain current knowledge of technical information regarding Spectrum Business services and solutions, including telephony, data, wireless, and video services.

Attends job-related training that may include refresher training, product training, and service updates as required by leadership.

Handle multiple tasks simultaneously: listening, answering questions, viewing multiple windows and order entry.

Establish and maintain a high level of customer satisfaction, professionalism and courtesy during all sales transactions.

Consistently meet or exceed monthly sales goals by utilizing call-flow driven consultative sales approach.

Follow-up with customer requests via telephone or email when necessary.

Acquire and demonstrate thorough knowledge of competitors' pricing, packaging and products to discuss side by side comparisons of Spectrum Business' and competitors' products and services.

Promote and communicate current marketing campaigns and promotions.

Perform other duties as required by supervisor.

REQUIRED QUALIFICATIONS

Ability to read, write, speak and understand English Experienced high performing sales professional with a proven track record of results over an extended period

Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone)

Ability to work variable hours; may include nights, weekends, and holidays

Required Education

High school diploma or equivalent

Preferred Related Work Experience and Number of Years

Sales experience preferably selling Voice, Data, and Video solutions in the small and mid-sized business market - 2+ Call Center sales experience preferably in a business-to-business and/or telecommunications industry. - 2

WORKING CONDITIONS

Call Center environment

SIB130 2025-63977 2025

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

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Client-provided location(s): Riverview, FL

Job ID: spectrum-2025-63977

Employment Type: FULL_TIME

Posted: 2025-10-24T20:21:12