Senior UX Designer/Researcher

Join the Clean Energy Revolution

Become a Senior UX Designer/Researcher \u00a0 at Southern California Edison (SCE) and build a better tomorrow. In this job, you\u2019ll be a member of our Experience Design team, which is a small and growing team, within the Digital & Process Transformation group.\u00a0 Our mission is focused on emerging technology, innovation, design thinking, and agile project delivery. Our goal is to build smart, simple, user-centric experiences using emerging technologies and innovative thinking which empowers our business of tomorrow.\u00a0 We believe in lean UX and prioritize the experience and the thinking over delivering simple wires.

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You\u2019ll be working independently on projects, leading UX functions and acting as the UX expert on those teams. While you\u2019re creating experiences that bring delight to users, you\u2019ll have the chance to explore and incorporate into your work emerging technologies like wearables, AR/VR, blockchain, LIDAR, and more.

• Leads or participates in user research activities, including design thinking workshops, interviews, contextual observation, and user testing, both formal and informal
• Defines, develops and socializes a clear vision for innovative design and big picture thinking while not sacrificing speed of delivery
• Confidently shares and discusses design solutions with team members, stakeholders, and senior leaders
• Works with team to define project scope, milestones, timelines, and resource allocations while actively mitigating project risks and challenges
• Contributes to crafting and communicating design strategies and visions that inspires and motivate
• Upholds design requirements and brand standards to create a unified design language across our products
• Creates journey maps, personas, user flows, wireframes, motion studies, mockups, and low to medium fidelity prototypes. Contributes to user stories to aid in communicating design intent
• Leverages data such as analytics and user research insights to inform design decisions to address business goals. Incorporate user feedback into the iterative design process
• Stays up to date with design trends, best practices, and emerging technologies, bringing fresh ideas and innovative design approaches to the solutions
• A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.

• Seven or more years of experience in UX design.

• Bachelor\u2019s degree or higher in Fine Arts, Graphic Design, Human Factors, Human-Computer Interaction, Industrial Design, or related major.
• Seven years of experience solving complex UX problems.
• Four years of experience communicating the UX to stakeholders and developers via flows, wireframes, mockups, and prototypes.
• Experience working with multi-functional teams to achieve quality user experience.
• Experience leading discussions with the development team, product managers, and stakeholders to communicate UX and design.
• Experience leading UX discovery activities to gain an understanding of project requirements.
• Experience designing and facilitating usability testing.
• Skilled in standard design & wireframing tools (e.g., Sketch, Figma) and simple prototyping tools (e.g. Invision, Figma, Sketch)
• Experience creating high-level artifacts (journey maps, experience maps, personas, flow diagrams, etc.).

• This position\u2019s work mode is\u00a0hybrid.\u00a0The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.\u202f Unless otherwise noted, employees are required to work and\u00a0reside in the state of California.\u202f Further details of this work mode will be discussed at the interview stage.\u00a0The work mode can be changed based on business needs.
• Visit our\u00a0 Candidate Resource \u00a0page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
• Relocation does not apply to this position.

• Position will require up to 5% traveling and being out in the field throughout the SCE service territory. \u00a0
• Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.