Network Operations Center, Senior Specialist

Join the Clean Energy Revolution

Become a Network Operations Center (NOC), Senior Specialist at Southern California Edison (SCE) and build a better tomorrow. In this role, you'll be a member of the 24/7 NOC team responsible for monitoring and first call response of critical IT infrastructure supporting the electrical grid and corporate environment. You will bring your professional experience working in a 24/7 NOC environment, applying industry standard tools, diagnostics, communication, tracking issues and documentation for fault detection, response and resolution to meet or exceed SLAs. You are a technical professional that is comfortable communicating complex technical information to technical and non-technical staff, at all levels, including senior management. We're looking for a team member that is comfortable in operating in a fast-paced environment, embraces diverse team dynamics, and will know how to handle changing priorities.

• Analyzes existing security systems and makes recommendations for changes or improvements
• Prepares reports and action plans in the event of a security breech
• Ensures regular penetration testing is completed and any findings are remediated in a timely manner
• Assists security team by completing tasks of low to medium complexity for projects of various size and scope as assigned by information security leadership
• Creates, revises, and maintains high quality written process documents, methods of procedure, knowledge base articles, flowcharts
• Monitors day-to-day security logs and traffic and analyzes for network attacks or intrusions
• Participates in rollouts of threat and vulnerability management solutions across various business entities; assists program leader with documentation, testing, and validation of deployed scanning solution
• Identifies and manages risk to ensure that risks are mitigated, and problems resolved, in relation to meeting relevant commitments
• Reviews policies and procedures for compliance with applicable standards and to identify areas of improvement for finding remediation
• Maintains cybersecurity procedures and processes as assigned
• A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.

• Five or more years of experience in information technology, information security and/or cybersecurity.

• Experience with managing and troubleshooting complex corporate networks including wired and wireless environments.
• In-depth knowledge of network security practices, including hands-on experience with firewalls and Network Access Control (NAC) systems, particularly with Forescout.
• Experience with managing servers, virtual machines, and/or Kubernetes clusters.
• Proficiency with IT Operations monitoring and observability tools such as Dynatrace, Cisco DNA Center (DNAC)/Catalyst Center, Netscout nGeniusONE, Grafana, Prometheus, and/or Splunk.
• Industry certifications such as Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), CompTIA Network+, Nokia Network Routing Specialist (NRS), Certified Information Systems Security Professional (CISSP), or Palo Alto Networks certifications.

• This position's work mode is on-site. The employee will report to an SCE facility or in the field location. Further details of this work mode will be discussed at the interview stage.
• The work mode requires the candidate to be able and willing to work all shifts including weekends and holidays as needed to support a 24/7 operation.
• Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
• Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
• This position has been identified as a NERC/CIP impacted position - Prior to being hired, the successful candidate must pass a Personnel Risk Assessment (PRA) or Background Investigation. Once hired, the candidate must complete specified training prior to gaining un-escorted access to assigned work location and performing necessary job duties.