Customer Solar Interconnection and Billing Specialist

Join the Clean Energy Revolution

Become a Customer Solar Interconnection and Billing Specialist at Southern California Edison (SCE) and build a better tomorrow. In this job, you'll play a vital role in helping customers navigate Net Energy Metering (NEM) interconnection processes and Virtual Net Energy Metering (VNEM) billing inquiries. This position directly supports California's clean energy goals by ensuring Solar on Multifamily Affordable Housing (SOMAH) participants receive accurate, timely guidance and resolution. Your work will empower disadvantaged communities to benefit from solar energy while driving customer satisfaction and program success . As a Customer Solar Interconnection and Billing Specialist, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?

Responsibilities

• Advises on action around energy efficiency and demand response programs to optimize energy usage during peak periods
• Analyzes program reports and dashboard to identify conservation targets
• Coordinates program events with leadership and senior individual contributors
• Conducts analysis of energy usage data, load patterns, and grid conditions to identify potential opportunities and optimize program effectiveness
• Supports internal teams, such as grid operations, customer service, and marketing, to ensure seamless integration of programs with overall utility operations and customer engagement efforts
• Reviews compliance and regulatory requirements and guidelines related to programs, including reporting obligations and adherence to program rules and protocols
• Evaluates program cost effectiveness and identifies areas for improvement
• Engages with key stakeholders, including regulatory bodies, industry associations, and technology providers, to stay informed about industry trends, share best practices, and foster collaboration for the advancement of programs
• Provides administrative support for all program related training
• A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.

• Three or more years of experience working with demand response principles, customer programs, or conservation/efficiency initiatives.

• Virtual Net Energy Metering (VNEM) Billing Experience
• Net Energy Metering (NEM) Interconnection and Permission to Operate (PTO) Experience
• Experience with Solar on Multifamily Affordability Housing (SOMAH) program
• Experience applying knowledge of billing operational policies, processes, and procedures
• Proficient in Microsoft Excel, Word, and PowerPoint
• Strong verbal and written communication skills
• Experience with reporting including development of PowerBI Dashboards

• This position's work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.
• Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
• Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
• Relocation does not apply to this position.