Business Process Improvement, Senior Specialist

Join the Clean Energy Revolution

Become a Business Process Improvement, Senior Specialist at Southern California Edison (SCE) and build a better tomorrow. In this job, you'll be at the forefront of advancing safety and operational excellence across T&D by supporting strategic initiatives, including key safety forums and teams, implementing a centralized process documentation framework, and driving consistent process improvements across the enterprise. In this role, you'll help modernize T&D operations-identifying inefficiencies, designing scalable solutions, and implementing enhancements that align with enterprise goals. You'll collaborate across departments to assess and prioritize opportunities, using tools like Lean Six Sigma and data analytics to deliver measurable results. We foster a culture of bold thinking, collaboration, and continuous growth. Whether you're leading safety forums, guiding cross-functional workshops, or developing and publishing future-ready processes, your work will directly support our mission to serve our communities and customers with excellence. As a Business Process Improvement, Senior Specialist, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?

Responsibilities

• Assists with process design and modification for continuous business improvement and monitors and evaluates the effectiveness of business systems and processes
• Supports the development of business plan scenarios to evaluate different priorities and potential options to achieve company objectives
• Performs root cause analysis and proposes process improvement plans to secure approval from leadership
• Utilizes tools and processes related to Lean Six Sigma and Agile practices to ensure successful accomplishment of expected projects and associated goals
• Tests and integrates new tools to enhance documentation approvals and ensure adherence to regulatory requirements
• Identifies potential risks and develops mitigation strategies to ensure compliance, high quality and on-time delivery
• Analyses data to identify opportunities for process improvement and cost savings while staying up to date with industry trends and technological advancements
• Develops and documents requirements, and assists in the development, testing, and implementation of solutions
• A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.

• Five or more years of experience with business process improvement or operational excellence initiatives.

• Bachelor's degree in business, communications, organizational/change Management, data/analytics or a related field.
• Practical experience in project/program management and process/continuous improvement.
• Advanced Excel -- ability to translate data into clear recommendations and leadership‑ready visuals.
• Familiarity with Power Platform (Power Automate/Apps, Power BI), Copilot, and workflow automation a plus.
• Exposure to Lean Six Sigma; Green Belt or equivalent a plus.
• Experience with enterprise systems and tools (e.g., SAP, workflow tools, etc. ).
• Strong stakeholder engagement and influence skills; clear written and verbal communications for senior leader audiences.

• The position's work mode is remote. Employee is able to work primarily at home or remote however, the employee may be expected to come to an SCE facility on occasion. Unless otherwise noted, employees are required to work and reside in the state of California. Hiring organizations can add further requirements related to specific jobs. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.
• Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
• Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
• Relocation does not apply to this position.