Business Process Improvement, Senior Specialist

Join the Clean Energy Revolution

Join the Strategic Planning & Engagement (SP&E) organization as a Business Process Improvement, Senior Specialist where you'll play a critical role in advancing operational excellence through process and technology integration. In this role, you will lead or support initiatives that modernize business operations by identifying inefficiencies, designing scalable solutions, and implementing digital enhancements that align with enterprise strategy. You'll collaborate across business and IT teams to intake, assess, and prioritize improvement opportunities, leveraging tools such as Lean Six Sigma and data analytics to drive measurable outcomes. As part of the SP&E team, you'll be encouraged to think boldly, act collaboratively, and continuously grow. Our culture supports continuous learning, ethical leadership, and a shared responsibility to serve our communities and customers with excellence. Whether guiding cross-functional workshops, developing performance dashboards, or supporting enterprise-wide technology rollouts, your work will directly contribute to SP&E's mission of delivering streamlined, compliant, and future-ready processes.

As a Business Process Improvement, Senior Specialist , your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?

Responsibilities

• Assists with process design and modification for continuous business improvement and monitors and evaluates the effectiveness of business systems and processes
• Supports the development of business plan scenarios to evaluate different priorities and potential options to achieve company objectives
• Performs root cause analysis and proposes process improvement plans to secure approval from leadership
• Utilizes tools and processes related to Lean Six Sigma and Agile practices to ensure successful accomplishment of expected projects and associated goals
• Tests and integrates new tools to enhance documentation approvals and ensure adherence to regulatory requirements
• Identifies potential risks and develops mitigation strategies to ensure compliance, high quality and on-time delivery
• Analyses data to identify opportunities for process improvement and cost savings while staying up to date with industry trends and technological advancements
• Develops and documents requirements, and assists in the development, testing, and implementation of solutions
• A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.

• Five or more years of experience with business process improvement or operational excellence initiatives.

• Bachelor's degree in Business, Communications, Organizational/Change Management, Data/Analytics or a related field.
• Practical experience in project/program/product management and process/continuous improvement.
• Advanced Excel -- ability to translate data into clear recommendations and leadership‑ready visuals.
• Familiarity with Power Platform (Power Automate/Apps, Power BI), Copilot, and workflow automation a plus.
• Exposure to Lean Six Sigma; Green Belt or equivalent a plus.
• Experience with enterprise systems (e.g., planning/work‑order databases).
• Strong stakeholder engagement and influence skills; clear written and verbal communications for senior audiences.

• This position's work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.
• The primary work location for this position is Pomona Innovation Village.
• Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
• Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
• Relocation does not apply to this position.