Enterprise Project Management Business Analyst

Sound is looking for...

A Business Analyst to join our team! As the Business Analyst (BA) you will review, analyze, design, and support implementation of enterprise-wide projects, processes, and program changes that support organizational goals and follow project management best practices. As a Business Analysts you will participate in and at times lead cross-functional project teams through successful implementation of new systems and system changes from project inception to close. In this role you will collaborate with many areas of the organization to discover impacts, define scope, gather requirements determine objectives and success criteria, help select solutions that fulfill business and technology requirements.

• Our purpose which is "to stand with you through all waves of life". Every day, our employees help us to live this purpose. We believe in empowering our employees to do the right thing.
• A diverse workforce with an inclusive and supportive environment.
• Besides competitive pay, we offer career growth, and we hold a benefits package that's consistent with our purpose, personalities, and values.
• Teams that are living out the credit union philosophy of "people helping people".
• Fellow employees who are dependable, genuine, inclusive, and resourceful.
• Leaders of Sound Credit Union who embrace our Brand Purpose. At Sound, we recognize our actions strongly impact our Brand-led culture. Therefore, we commit to consistently serve as Brand Advocates by modeling desired behaviors to inspire others through being Supportive, Open, Unified, iNclusive, and by Doing the right thing.
• Learn more about our company culture here!

• Collaborate with internal teams to understand, define, and document end-user and business requirements for new and existing processes, systems and solution; develop use cases; translate business requirements into technology project specifications and use the established requirements and use cases to drive requests for information and requests for proposals and product design and selection. Support the delivery of solutions that meet project objectives and business requirements as defined by stakeholders and users. Develop and leading testing for projects and follow Sound's testing methodology.
• Manage vendor evaluation, vendor selection and 3rd parties; responsible for vendor due diligence as related to projects. Create and adhere to project budget.
• Document as-is processes and help design to-be processes as part of the initial analysis when scoping out projects. Optimize and transform business processes and enterprise-wide programs. Lead internal teams through process review; develop and document a holistic view of programs and processes with global process maps for the current state and desired state; create lean procedures and processes that work well for end users, product owners and product managers.
• Identify and define the purpose and scope of new projects. Develop Objectives and Key Results (OKR's) to understand, define and measure the success criteria of the new or modified change.
• Identify and assess impacts to personnel, systems, or processes and address these throughout the project. Identify risks to projects and plan mitigations.
• Develop flexible implementation plans to allow for prototyping and incremental improvements.
• Work with escalation resources including vendors to resolve issues or bugs that arise during implementation and user acceptance testing. Create test scripts and guide users through User Acceptance Testing for any new systems or modifications being implemented.
• Facilitate communication amongst project teams and effectively communicate with all stakeholders.
• Provide mentorship and cross-functional training to support staff as new products and systems become operationalized. Help transition new systems to System Administrators or Business System Analysts.
• Engage stakeholders at all levels to adopt product, process, or program changes. Communicate changes to all levels of the organization; as changes are completed, lead the transition of ownership and ongoing support from project team to product/process managers.
• Partner with Training and Development staff and other key stakeholders to develop and provide Develop and deliver training to staff in conjunction with the Human Resources department on new systems and enhancements to existing systems.

• Three or more years of experience in a Business Analyst or Data Analyst role required, preferably in a financial institution.
• High School Diploma or equivalent required.
• Business Analyst Certification (CBAP or CCBA), desired.

• Must be bondable
• Employer sponsorship to secure or maintain employment authorization not available

• These benefits in support of a true work/life balance:
  • Full medical, dental, vision, and disability for the employee [yourself] with premiums paid by Sound
  • 401(k) with 4% match - Plus discretionary profit share of up to 5% of annual salary
  • Three weeks Paid Time Off (PTO) accrued annually
  • 5 employer paid work/life balance days
  • 10 paid federal holidays every year
  • Employee assistance program for wellness counseling
  • Gym/lifestyle reimbursement
  • Free and/or discounted banking services with Sound
  • Employee Charitable Matching & Volunteer Program
  • Employee bonus program
  • Tuition assistance
  • ORCA pass
• Incentives available for multilingual speakers