Sonepar Management Group (SMG) supports our Sonepar brands (i.e. operating companies) in the US through a shared services model. These services include, but are not limited to: human resources, finance, digital enterprise, supply chain, vendor relations, marketing, legal, and communications. The SMG teams enable our brands to do business in their local regions while taking advantage of the scale and collective resources of a global enterprise.
SMG fosters an inclusive and supportive culture. We offer leadership and development programs to help you reach your career goals. Our associates share in our collective achievements, and we firmly believe that Sonepar is "Powered by Difference." By driving technology and innovation, enabling paths to success, and caring about our people and their families, we have built a workplace where you can build a fulfilling career.
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The Supply Chain Process Quality Assurance Leader is responsible for driving efficiency, standardization, and performance across Sonepar's distribution network by region. This role focuses on identifying gaps, implementing scalable solutions, and establishing a robust foundation of training, documentation, and process governance. By utilizing Lean methodologies and data-driven approaches, the leader will collaborate cross-functionally to improve productivity, reduce costs, and foster a culture of continuous improvement. This position reports to the Director of Process Management and plays a vital role in advancing Sonepar's supply chain strategy.
This is a Virtual Role with up to 40% travel requirement
Responsibilities:
Process Improvement and Lean Implementation
- Lead and implement Lean and Six Sigma methodologies to enhance warehouse processes across inbound, outbound, inventory, quality, and specialty functions.
- Support regional programs and enterprise-wide initiatives focused on process optimization and labor efficiency.
- Utilize data and analytics to identify process gaps, challenge existing practices, and drive measurable improvements.
- Conduct pre-implementation assessments to ensure site readiness and maximize ROI on investments.
- Use data insights to promote continuous improvement and accountability.
Quality Assurance and Compliance
- Serve as the program owner for quality assurance and compliance, managing key KPIs such as error rates, inventory accuracy, and defect rates through centralized dashboards and structured audit programs.
- Own the UET (quality tracking) process across operating companies (OpCos) and partner with Operations and Industrial Engineering on root cause analysis (RCA), slotting strategy, and error reduction.
- Provide strategic reporting and updates to leadership, summarizing audit outcomes, improving metrics, and making recommendations for program optimization.
- Leverage third-party software for quality tracking and reporting, ensuring integration with existing systems and user adoption.
Standardization and Documentation
- Develop, document, and govern standard operating procedures (SOPs) and visual work instructions for warehouse operations across inbound, outbound, inventory, and specialty functions.
- Oversee the development, review, and maintenance of SOPs, quick reference guides, and training materials, especially during new facility launches and automation rollouts.
- Champion a culture of continuous improvement and knowledge sharing across the region.
Training and Onboarding
- Support the onboarding, readiness, and training strategy for operational teams, ensuring knowledge transfer and adherence to processes through field enablement and documentation.
- Lead Train-the-Trainer sessions to ensure consistent onboarding and process adoption.
Data Analytics and Performance Management
- Design and maintain tools to track staffing models, cycle count accuracy, and labor productivity, ensuring alignment with business targets.
- Collaborate with the Business Reporting and Data Analytics team to design and maintain KPI dashboards focused on productivity, quality, cycle counts, and performance metrics.
- Lead action planning and ensure timely execution to meet performance targets.
- Challenge the status quo using data-driven insights and analytics to inform decision-making and performance optimization.
Cross-functional Collaboration and Culture
- Build and sustain a culture of continuous improvement (PI/CI) by coaching leaders, fostering cross-functional engagement, and integrating best practices across OpCos.
- Foster a performance-driven culture through clear communication and stakeholder engagement.
Requirements
- 5+ years of management experience in distribution supply chain processes preferred.
- Lean Six Sigma Management or 5S certification preferred.
- Experience in Change Management and Program Management.
- Bachelor's degree or equivalent experience in the field of quality management.
- Strong organizational skills with the ability to prioritize and delegate multiple tasks.
- Proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
- Knowledge of quality tools, principles, strategies, and measures.
- Ability to develop and document standard operating processes.
- Strong reasoning, analytical, and problem-solving skills.
- Experience in planning and project management.
- Ability to influence others, collaborate, and work across the organization.
- Capacity to interpret, understand, and enforce policies and procedures.
Be authorized to work for Sonepar in the United States without VISA sponsorship now or in the future.
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What We Offer You
We offer great family-friendly benefits to full-time associates:
- Healthcare plans
- Dental & vision
- Paid time off
- Paid parental leave
- 401(k) retirement savings with company match
- Professional and personal development programs
- Opportunity to become a shareholder
- Employer-paid short- and long-term disability
- Employer-paid life insurance for spouse and dependents
- Robust wellness program
- Tuition Reimbursement
- Employee Assistance Program (EAP)
We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.
Learn More About Us
Get to know us on LinkedIn, Facebook, Instagram and Youtube and learn how we're "Powering Progress for Future Generations."
Learn more about us and our Sonepar family of brands: https://www.soneparusa.com/us-en/about-us
Equal Employment Opportunity Statement
Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.
Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com.