Desktop Engineering Intern

Sonepar Management Group (SMG) supports our Sonepar brands (i.e. operating companies) in the US through a shared services model. These services include, but are not limited to: human resources, finance, digital enterprise, supply chain, vendor relations, marketing, legal, and communications. The SMG teams enable our brands to do business in their local regions while taking advantage of the scale and collective resources of a global enterprise.

SMG fosters an inclusive and supportive culture. We offer leadership and development programs to help you reach your career goals. Our associates share in our collective achievements, and we firmly believe that Sonepar is "Powered by Difference." By driving technology and innovation, enabling paths to success, and caring about our people and their families, we have built a workplace where you can build a fulfilling career.

Summary:

As an IT Intern, you will experience a real-life preview of the inner workings of a multi-state electrical distribution company, specifically from the perspective of the IT department.

This position will sit in our Hamilton, NJ office and work a hybrid work schedule.

Project-Based Learning

• Develop both technical and project execution skills through multiple assigned projects.
• Participate in the deployment of technology assets to reduce technical debt and improve cybersecurity capabilities.
• Design and implement file repositories in SharePoint and OneDrive to enable effective and secure data sharing.
• Take part in the rhythms of IT delivery through team meetings, department town halls, and ad hoc working groups.
• Build and maintain effective working relationships with associates across IT and other departments.

• Gain insight into Sonepar Management Group and the electrical distribution industry.
• Understand key drivers of customer satisfaction and how technology can serve as a competitive advantage.

• Pursuing an Associate's or Bachelor's Degree in an IT-related field preferred.
• Pursuing A+, Network+, and/or Security+ Certification preferred.
• Pursuing ITIL Foundations Certification preferred.

• Microsoft Suite of Products.
• Desktop/laptop hardware and application support.
• Mobile Devices - iOS and Android.
• Printer configuration and support.

• Previous experience in a technical user support environment preferred.
• trong troubleshooting, problem-solving, and communication skills.
• Team-oriented with a customer-first mindset and eagerness to learn.