Credit Administrator

NorthEast Electrical is seeking a Full-time, Credit Administrator to join our Credit team in New Bedford, MA!

Hours: Monday-Friday 8AM to 5PM

Rate: $24.00 to $25.00 per hour

There's a Place for You at NorthEast Electrical

A career at NorthEast Electrical is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. NorthEast Electrical offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building - you can find it here. We operate throughout the Northeast and are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe.

• Perform clerical and administrative duties related to day to day activities of the Credit & Collections Department, including the processing and verifying of applications for credit. Compile necessary information from financial institutions such as banks and credit organizations, such as, D&B and Experian.
• Credit applications must be processed as required daily. Minimum of three responses are required. Follow up of inquiries must be done within 24 hours after initial contact. Contact the customer or the references if necessary to make sure we receive the maximum number of responses.
• Set up of new accounts and notify the Customer, Branch Managers and Analysts daily.
• Mail letters of acceptance or denial within 24 hours of decision.
• Maintenance on customer accounts, i.e., changes of addresses and phone number updates.
• Mail demand letters for those Analysts that work offsite.
• Resolve disputes on credit cards.
• File claims with UTA and contact Customers regarding returned checks.
• Issue Sales Tax Credits or Debits daily as required for both charge accounts and cash sales.
• Scan all references, credit applications and tax exempt certificates daily on customer accounts. Request tax certificates for tax deductions on collector accounts.
• Update and maintain credit files for the Credit Department which may include delinquent accounts and credit risks as requested by Credit Department members.
• Prepare various reports for the Vice President, Director of Credit and Credit Manager - maintain confidential files.
• Submit W9 forms and other departmental supporting documents when requested.
• Fill out all of the necessary documents for ACH electronic payments, etc.
• Print of invoices for "Special" projects.
• Involvement of State Sales Tax Audit as needed.
• Call on small balance accounts for money and to support collectors.
• Perform other related duties as required or directed.

• Healthcare plans

• Dental & vision

• Paid time off

• Paid parental leave

• Professional and personal development programs
• Associate Discounts
• Tuition Reimbursement

• Opportunity to become a shareholder

• Employer-paid short- and long-term disability

• Employer-paid life insurance for spouse and dependents

• Robust wellness program

• Gym reimbursement

• Employee Assistance Program (EAP)