People Partner (HR)

Who we are…

Soho House & Co is a collection of members' clubs, restaurants, hotels, workspaces and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally.

The Mission…

Soho House is a platform for creativity and a space for its diverse membership to have fun, connect, discover and grow. Our passion is people, and we put members and our team at the heart of everything we do. We promote equality, respect and kindness within our walls, and in every community, we create around the world. At Soho House, culture is everything and we believe that our Houses are only as good as the people who work within them.

The role...

At Soho House, the People Partner will provide a broad range of HR support to advance the strategic goals and objectives of the business. The role will be responsible for implementing the day-to-day Human Resources functions including, but not limited to, recruiting, employee relations, training and development, diversity, performance management, payroll, benefits management, and compliance management. This role reports to the General Manager and Global People Director.

It is critical that the People Partner supports the operation as a business partner by working closely with local leaders to drive more efficient and effective HR practices. This role is a key player in creating a positive employee experience, interacting with employees daily. In this role you will be responsible for adding value to our employee experience by maintaining the magic and sparkle from moment of application, and ongoing through first year of employment and beyond.

A successful People Partner will thrive in a fast-paced, high-volume and demanding environment. Be a strong communicator and set realistic expectations for deliverables to support the people operations side of the business. A successful People Partner will establish trust and credibility by effectively balancing business needs with employee needs.

Recruitment:

• Prepare recruitment policy guidelines for the Company and ensure compliance.
• Responsible for developing and implementing new recruitment sources/ programs for all levels of employment.
• Shortlist & maintain a backup database for all levels of employment.
• Create and monitor induction plans for all new employees.

Human Resources:

• Custodian of the mission, vision and code of conduct of the brand.
• Ensure compliance to the approved manpower budget of the Company.
• Plan, direct, and coordinate Human Resource Management activities of the organization to maximize the strategic use of human resources.
• Ensure a proactive HR function for employee relations, employee compensation, HR policies and regulatory compliance.
• Facilitate cross-functional collaboration, integration and interaction.
• Ensure all HR activities/ processes are consistent and documented.
• Conduct periodic audits of HR process and ensure adherence/ alignment.
• Monitor and suggest effective strategies to manage early stage employee relations issues.
• Ensure adherence to all HR compliances & local Labor Laws.
• Review attrition for the Company quarterly and provide recommendations and analysis to curtail attrition.
• Manage the payroll function to ensure accurate and timely disbursements of salaries.
• Ensure health and safety of all employees in the Company.
• Responsible to ensure a positive work environment at the property.
• Responsible for securing all confidential data and policies of the Company with regards to people, processes and product.
• Stay up-to-date and comply with changes in labor legislation.

Training & Development:

• Monitor the monthly and yearly training plans.
• Ensure adherence to the monthly and yearly training plans.
• Ensure that monthly operations audit are aligned to training and development needs.
• Develop / maintain and update training dossier for all technical and behavioral training.
• Mentor all levels of employees through formal and informal monthly meetings, discussions and performance feedback.
• Work effectively with the operations team to address cultural and/or work environment issues so as to affect positive employee and guest experiences.
• Responsible for timely and fair appraisal process.
• Document development needs post appraisal, develop training needs and monitor progress
• Create career path and growth opportunities at all levels and responsible for succession planning of each level.
• Conduct regular focus groups with employees.

Requirements…

• Proven work experience as an HR Specialist/HR Generalist;
• Hands-on experience with Human Resources Information Systems (HRIS),
• Knowledge of Applicant Tracking Systems;
• Solid understanding of labor legislation and payroll process;
• Familiarity with full cycle recruiting;
• Excellent verbal and written communication skills;
• Good problem-solving abilities;
• Team management skills;