Who We Are…
We are a collection of members' clubs, restaurants, hotels, workspaces and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- £20 Taxi Contribution for late shifts (post 1am – 5am / Uber)
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Team Room Rates; Any Bedroom, Any House, $100 a night
- Financial Incentive based on House Performance (Quarterly)
- Health Cash Plan (option to add children)
- Dental Plan (option to add children)
- Birthday Day Off
- Discount on Cowshed products and Soho Home (up to 50%)
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
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White City House…
Located in the former BBC headquarters in West London, White City House features 1960s-style interiors, a state-of-the-art gym and rooftop pool and bar. The club features a screening room, a Cecconi’s Northern Italian restaurant, our Japanese restaurant Pen Yen with cabaret performances, plus daily music and event programming. In addition, we have 45 bedrooms housed within the original Grade-II listed Helios building.
The Role…
We are looking for a passionate and experienced Housekeeping Supervisor to work with our fantastic Housekeeping team. As Housekeeping Supervisor, you’ll lead the housekeeping team ensuring they comply with high standards of cleanliness and sanitation protocol within the rooms and public areas.
Main Duties…
- To assign Housekeeping Attendants sections and prepare daily work sheets.
- To support the completion of all annual and mid-year team performance reviews.
- To assist in the selection process for new team members when necessary
- To supervise daily Housekeeping shift operations and ensure compliance with all housekeeping policies, standards and procedures.
- To, when necessary, be “hands-on” and service rooms or public areas and cover the evening housekeeper shift as required.
- To check accommodation and public areas daily, to ensure cleanliness is of the required standard
- To ensure the department has proper supplies, equipment and uniform
- To act as a liaison to coordinate the efforts of Housekeeping, Maintenance, Front Office and Laundry
- Training, scheduling, evaluating, disciplining, motivating and coaching employees
- To regularly inspect all fixtures, fittings and appliances ensuring they are of the required standard and recommend any actions to be taken
What we are looking for...
- Up to 3-5 years’ experience in housekeeping
- Excellent interpersonal skills and ability to build relationships (internal and external)
- Strong attention to details
- Excellent customer service
- Fluent in English
- Organised and reliable
- Ability to work and maximize relationships within a diverse team
White City House Opening Hours:
Mon – Weds – 7am – 1am
Thursday – 7am – 2am
Friday – 7am – 3am
Saturday – 8am – 3am
Sunday – 8am – 12am
*subject to change
Nearest Station (W12 7FR): White City, Wood Lane, Shepherd’s Bush, Shepherd’s Bush Market
Opportunities for all…
Soho House was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Soho House is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.