Housekeeping Supervisor - Shoreditch House, East London

What's in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• £20 Taxi Contribution for late shifts 
• Soho Friends Membership
• 50% Team discount on Food & Drink, 7 days a week
• Team Room Rates; Any Bedroom, Any House, $100 a night
• Health Cash Plan (option to add children)
• Dental Plan (option to add children)
• Birthday Day Off
• Discount on Cowshed products and Soho Home (up to 50%)
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more

Shoreditch House...

Located in East London’s historic Tea Building, Shoreditch House is an established fixture on the area’s creative scene. Highlights include a gym and rooftop pool, both with panoramic views across the city. Spread over the fifth and sixth floor, the house also has 26 bedrooms, a Cowshed Spa, two restaurants and a daily programme of events. The Members’ restaurant on the fifth floor serves an all-day club menu, while the rooftop Japanese restaurant, Pen Yen, is the destination for sushi, sashimi and dishes from the robata grill. The back-deck dining space, also on the rooftop, is the new home for Maya, a Mexican inspired dining concept bringing coastal Baja Mexican cuisine to the Shoreditch rooftop space

The Role… 

We are looking for a passionate and experienced Housekeeping Supervisor to work with our fantastic Housekeeping team. As Housekeeping Supervisor, you’ll lead the housekeeping team ensuring they comply with high standards of cleanliness and sanitation protocol within the rooms and public areas. 

Main Duties…

• To assign Housekeeping Attendants sections and prepare daily work sheets.
• To support the completion of all annual and mid-year team performance reviews.
• To assist in the selection process for new team members when necessary
• To supervise daily Housekeeping shift operations and ensure compliance with all housekeeping policies, standards and procedures.
• To, when necessary, be “hands-on” and service rooms or public areas and cover the evening housekeeper shift as required.
• To check accommodation and public areas daily, to ensure cleanliness is of the required standard
• To ensure the department has proper supplies, equipment and uniform
• To act as a liaison to coordinate the efforts of Housekeeping, Maintenance, Front Office and Laundry
• Training, scheduling, evaluating, disciplining, motivating and coaching employees
• To regularly inspect all fixtures, fittings and appliances ensuring they are of the required standard and recommend any actions to be taken

What we are looking for...

• Up to 3-5 years’ experience in housekeeping 
• Excellent interpersonal skills and ability to build relationships (internal and external)
• Strong attention to details
• Excellent customer service
• Fluent in English
• Organised and reliable
• Ability to work and maximize relationships within a diverse team

Shoreditch House Opening Hours: 

Sun – Tues – 7:30am – 12am

Wednesday – 7:30am – 1am

Thurs – Sat – 7:30am – 3am

*subject to change

Nearest Station (E1 6AW): Shoreditch High Street, Liverpool Street, Old Street, Hoxton, Moorgate