HOST/HOSTESS

Soho Farmhouse Ibiza

Set in a working olive grove, Soho Farmhouse Ibiza brings all the things we love about Soho Farmhouse in Oxfordshire to members living and visiting the White Island including bedrooms, an outdoor pool, a holistic wellness experience with a gym, yoga deck and treatment rooms and an organic kitchen garden restaurant and bar.

The role...

We are seeking a passionate Host/Hostess to join our team. As part of our Soho House team your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact.

• Welcoming guests to the venue
• Providing accurate wait times and monitoring waiting lists
• Managing reservations through OpenTable
• Provide menus and deliver water and drinks, if needed
• Coordinate with wait staff about available seating options
• Responsible for quickly and accurately delivering orders from the kitchen to customers at the House restaurants
• Provide excellent customer service to everyone, anticipating the members and guests needs
• Build relationships with members and guests and communicate and red flags and positive feedback to management to assess
• Perform tasks to support the waiters and other staff members
• Greet customers upon their departure
• Work with the reception team to ensure excellent service for members and open dialogue is had to manage expectations properly
• Influence a fun and positive atmosphere by being approachable and professional

What we are looking for in a Host/hostess?..

• Must have a passion for food and beverage and guest satisfaction.
• Strong attention to details
• Excellent customer service
• Organised and reliable
• Ability to handle feedback to achieve member satisfaction
• Ability to multitask and work in a fast-paced environment
• Ability to understand and follow written and verbal instructions
• Excellent interpersonal, communication and problem solving skill
• Team player who communicates well with all colleagues
• Punctual, reliable and trustworthy
• Sense of urgency
• Yes, yes, yes mentality
• Have a genuine passion for food and beverage
• Flexible and available to working both opening and closing shifts when required
• You have to be reliable, flexible, friendly and happy to be a key part of the team that strives for success
• Fluent in English & Spanish (other languages are highly valued)

Physical Requirements:

• Must be able to seize, grasp, turn and hold objects by hand
• Able to work on your feet for at least 8 hours
• Occasionally kneel, bend, crouch and climb as required

Benefits..

Soho House offers competitive compensation packages for our Host/hostess that feature global benefits and perks. We offer training to develop the technical and managerial skills necessary to grow your career.

• Nutritious meals whilst on shift
• Continuous training to develop yourself personally and professionally

Who We Are..

We are a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact. http://www.sohohouse.com/careers .

We’d love you to come on board as our next Host/hostess!