Head of Member Events, Los Angeles

The Role...

The Head of Member Events, Los Angeles, is responsible for overseeing the strategy, planning, programming, execution, and tracking of all member events across Soho House locations in Los Angeles. This senior role ensures the delivery of high-quality, innovative, and tailored events that enhance member engagement, embody Soho House’s identity, and drive retention and revenue into the Houses.

The Head of Member Events, Los Angeles, will lead and manage the Members Events Managers at each House in Los Angeles, providing strategic direction, mentorship, and support to help each House create event programming that reflects its unique identity and membership profile. This role will work closely with cross-functional teams and senior leadership to ensure that events align with business goals, House identity plans, and the creative standards that define Soho House’s reputation. The Head of Member Events, Los Angeles, is also responsible for budgeting, tracking performance metrics, and continuously improving event quality and member experience across the region.

Main Duties...

Event Strategy & Planning

• Strategic Leadership: Develop a comprehensive member events strategy for Los Angeles, ensuring alignment with Soho House’s values, membership and revenue goals, and creative standards.
• House Identity Alignment: Collaborate with Regional Directors, each House’s General Manager, Members Events Manager and Head of Membership to tailor event programming that reflects the unique culture and identity of each House and its membership profile.
• Annual & Monthly Planning: Lead the creation of an annual calendar of events for each House, aligned through quarterly sign off and approvals, ensuring programming consistency and cohesion across the Los Angeles region.
• Innovation & Creativity: Drive innovation in event programming, introducing unique formats, talent partnerships, and creative collaborations that elevate the member experience.

Programming & Event Production

• High-Quality Execution: Oversee the planning, production, and execution of ‘secondary’ and ‘tertiary’ events, plus some primary ‘glow’ events eg Halloween and Art Basel, across Los Angeles Houses to ensure consistency and excellence in quality.
• Creative Partnerships: Foster relationships with artists, cultural institutions, and local talent to support distinctive, high-impact events in each location.
• Partnerships: Work closely with the partnerships team in NA and global to ensure successful execution of partner funded events, making sure all events are executed to a very high standard and they fully comply and satisy any/all requirements from the partners ie branding/copy etx. These should also be executed in close collaboration with the local House teams.
• Member Engagement: Design and curate events that resonate with Soho House members, focusing on experiences that inspire, connect, and celebrate creativity.
• Cross-Functional Collaboration: Partner with Operations, Membership, Design, Content, Digital, and Creative teams to ensure seamless event production and alignment with broader objectives.
• Talent: Work closely with the talent team within the global events department to support in delivering engaging member events with thoughtful and relevant individuals to our member interests.
• Online Programming: Ensure all events are listed on GEM according to schedule, with correct copy and images that reflect the quality of the events and represent the diversity metrics of each House.

Team Leadership & Development

• Management & Mentorship: Lead, mentor, and support Members Events Managers at each House, guiding them in executing events that align with House Identity Plans and regional/local strategy.
• Team Development: Oversee recruitment, training, and professional development of the events team, ensuring each team member embodies Soho House values and delivers to a high standard.
• Performance Tracking: Conduct annual performance reviews, provide feedback, and develop strategic plans for team growth and improvement.
• Resource Allocation: Allocate resources effectively across Houses to support both regional and local event initiatives.

Budget Management

• Regional Budget Oversight: Manage the overall Los Angeles events budget, ensuring effective allocation and monitoring across Houses to meet financial objectives.
• Cost Control & Reporting: Track expenses and financial performance for all events, reporting regularly to senior leadership on budget adherence and resource efficiency.
• Optimisation: Identify opportunities for cost-saving measures and optimise event spending without compromising quality or member experience.

Event Success & Metrics Tracking

• KPI Development: Track, engage and report on key performance indicators for event success across Los Angeles, including metrics for attendance, engagement, and member satisfaction.
• Feedback & Improvement: Collect and analyse member feedback and event data, using insights to continually improve programming, execution, and the overall member experience.
• Monthly & Quarterly Reporting: Provide regular reports to senior leadership on event performance, member engagement trends, and budget status.
• Continuous Improvement: Utilise data-driven insights to make strategic adjustments to event programming and operations, ensuring Soho House remains at the forefront of member-focused events.

Community & Brand Building

• Creative Community Engagement: Cultivate relationships with influential figures in local creative communities across Los Angeles to enhance event offerings and strengthen Soho House’s cultural presence.
• Trendspotting: Stay informed on cultural and industry trends to ensure Soho House events remain relevant, innovative, and desirable to members.
• Member Connection: Facilitate opportunities for members to connect and engage meaningfully at events, strengthening the Soho House community and fostering member loyalty.

Other Responsibilities

• Global Events Alignment: Work closely with the Group Member Events Director and other regional Heads to ensure Los Angeles events align with global initiatives and standards.
• Special Projects: Participate in or lead special projects related to member experience, House identity plans, or regional event initiatives as directed by senior leadership.
• Additional Duties: Take on additional responsibilities as assigned by the Group Member Events Director or executive leadership to support Soho House’s mission and growth.

Requirements...

• Extensive Event Management Experience: 5+ years in event strategy, production, and programming, ideally in a creative or hospitality industry.
• Leadership & Team Management: Proven track record in leading and developing a team across multiple locations, with experience in coaching and performance management.
• Strategic & Creative Vision: Ability to develop and implement a cohesive, strategic events vision that aligns with brand values and member expectations.
• Budget & Financial Acumen: Experience managing regional budgets, tracking financial performance, and making data-driven budgeting decisions.
• Strong Cross-Functional Skills: Demonstrated experience collaborating across departments to achieve complex event objectives.
• Cultural Insight & Community Building: Deep understanding of the Los Angeles creative community and trends, with a network of connections in relevant industries.
• Analytical & Feedback-Oriented: Proficiency in collecting and analysing event data, with the ability to translate insights into actionable improvements.
• Excellent Communication & Organizational Skills: Strong written and verbal communication skills, with the ability to lead regional initiatives effectively.

Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
• Paid Time Off: Full- Time Employees have sick day's + vacation days
• Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
• Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
• Learning & Development: An extensive range of internally and externally run courses are available for all employees.
• Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
• Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.