F&B Trainee

Who We Are…

We are a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact.

Role Details

A F&B Runner/Barback is a professional who is responsible for quickly and accurately delivering orders from the kitchen to customers at the restaurant and help setting up bars and F&B outlets. They help Waiters and Bartenders maintain a clean environment for bars and restaurants throughout the dining experience of the House.

Responsibilities & Duties

• Multitasking skills to ensure members and guests get their orders quickly
• Able to prepare and setup bars and stations
• Organisational skills to easily locate bar desks and tables to fulfil orders
• Excellent verbal and written communication skills to ensure customers’ requests are met
• Ability to remain on their feet for several hours
• Interpersonal skills
• Attention to detail
• Ability to remain calm under stressful situations
• Ability to work in a fast-paced environment

Working with Others

•    Develop and maintain positive and productive working relationships with other employees and departments;
•    Partner with and assist others to promote an environment of teamwork and achieve common goals;
•    Support all co-workers and treat them with dignity and respect;
•    Handle sensitive issues with employees and/or members/guests with tact, respect, diplomacy, and confidentiality.

Safety and Security

•    Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.

Policies and Procedures

•    Maintain confidentiality of proprietary materials and information.
•    Perform other reasonable job duties as requested.

Requirements

•    F&B passion and guest orientation;
•    Must be highly organized, efficient and detail oriented;
•    Must have excellent interpersonal/relationship building skills;
•    You will be able demonstrate strong written and verbal communication skills in English and local language, if required.