Events Supervisor - Soho Farmhouse

Events Supervisor – £17 per hour + Surplus Service Charge 

What's in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs 
• Soho Friends Membership
• 50% Team discount on Food & Drink, 7 days a week
• Team Room Rates; Any Bedroom, Any House, $100 a night
• Health Cash Plan (option to add children)
• Dental Plan (option to add children)
• Birthday Day Off
• Discount on Cowshed products and Soho Home (up to 50%)
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more

Soho Farmhouse...

Surrounded by 100 acres of Oxfordshire countryside, Soho Farmhouse is a destination for food and drink, wellness and outdoor activities. Two hours’ drive or a short train from London, we have 114 bedrooms, including cabins, huts and farmhouse bedrooms to stay in, a state-of-the-art gym, Cowshed Spa, an indoor and outdoor pool and cinema. We have multiple food and beverage outlets on site, The Main Barn is the central hub, serving the club menu all day. On the mezzanine, Comfy Farm has sofas and an open fire place, while Fancy Farm is a more formal setting for lunch or dinner. There is also Pen Yen for Japanese izakaya-style dishes from the robata grill, bind and sashimi, and Blake’s Kitchen for fresh bread, sausage rolls and cinnamon buns. Finally, there is The Little Bell, a local favourite, for nose-to-tail cooking and natural wine.

The Role… 

We are seeking an experienced Events Supervisor to join our team at Soho Farmhouse (OX7 4JS). As a Events Supervisor you are an ambassador for the brand with a detailed knowledge of the Soho House Group and its concept. Demonstrating a professional approach towards managers, employees and guests, you are responsible for the day-to-day management of the Event Floor as well as the member and guest experience.

Main Duties and Responsibilities: 

• Lead by example, setting an energetic pace and standards within the team
• Be visible on the floor and engaging with the members gaining feedback and noting any comments through reporting channels and directly to the kitchen and front of house team
• Ensuring that members and guests have a great experience and resolving any issues before they depart
• Leading by example with a hands-on approach, serving and taking orders if needed and entering into POS
• Daily assignments of responsibilities to all the team
• Organization and control of mise en place
• Daily staff briefings including comprehensive information on members and guests and any other relevant information
• Showing leadership thorough thoughtful decision making
• Ensuring the team are handling and reporting any negative feedback to allow it to be addressed immediately
• Manage and operate the POS system and ensure all items are updated as necessary
• Contact person for all staff for any requests and problems and being responsible and pro-active in problem solving
• Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job.
• Assign and ensure work tasks are completed on time and that they meet appropriate quality standards

What we are looking for in a Events Supervisor...

• 1-2 years' experience in a busy high-profile hospitality venue.
• Team player who communicates well with all colleagues
• Punctual, reliable and trustworthy
• Sense of urgency
• Yes, yes, yes mentality
• Ability to multitask and work in a fast-paced environment
• Have a genuine passion for Events as well as F&B
• Flexible and available to work both opening and closing shifts when required including weekends and late nights.

Expected working hours for a Events Supervisor:

• Varying shift times across the seven days, to include working evenings, weekends, opens & closes 
• Average hours 40-45 hours per week 

Subsidised transport rate offered from: Chipping Norton (OX7) & Banbury (OX15 & OX16)