Senior Manager, Commercial Sales Operations
Today• Silver Spring, MD
Role Overview
Sodexo is seeking an experienced and driven Senior Manager, Commercial Sales Operations to lead the design and execution of scalable systems that accelerate sales growth. This role blends program management, sales enablement, and data-driven insights to streamline deal processes, improve conversion velocity, and equip sales teams with the tools and messaging they need to succeed. Operating cross-functionally with Sales, Marketing, Finance, and Operations, this leader will transform customer insights and configurable offers into actionable sales content, performance dashboards, and repeatable processes that strengthen commercial performance and maximize business impact. This is a United States based remote position.
Incentives
Annual incentive eligible
What You'll Do
- Program Management & Execution (45%)
Lead end-to-end deal process optimization across U.S. segments, coordinating cross-functional teams to deploy tools, drive adoption, and establish governance standards. Anticipate risks, manage dependencies and track milestones to ensure timely and successful rollout of all initiatives. - Data & Insights (35%)
Build dashboards to monitor funnel health, deal velocity, and conversion impact; deliver actionable insights to leadership and integrate KPIs into performance reviews. Analyze quantitative and qualitative inputs to inform program design, identify opportunity gaps, and recommend strategic improvements. - Field Enablement & Adoption (10%)
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Translate offers into sales-ready messaging and enablement content; partner with Sales Enablement and Marketing to deliver training and collect feedback.
Monitor KPIs, refine tools and messaging, sunset underperforming assets, and provide quarterly impact updates to senior leadership.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
- 7-10+ years of experience in commercial analytics, sales operations, or strategy consulting.
- Advanced analytical skills with expertise in Excel, Salesforce, and BI tools (e.g., Tableau, Power BI).
- Strategic mindset with ability to connect customer insights and segmentation to growth strategy.
- Program and change management capabilities; PMP or Lean Six Sigma certifications are a plus.
- Proven cross-functional leadership across sales, marketing, finance, and operations.
- Customer-centric orientation with strong ability to translate complex offers into clear, persuasive sales tools.
- Experience with CRM Platforms; familiarity with pricing models or contracting processes is a plus.
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Bachelor's Degree or equivalent experience
Minimum Functional Experience - 3 years
Client-provided location(s): Silver Spring, MD
Job ID: Sodexo-0E4CD2063597A1900294C902142FA8CA
Employment Type: OTHER
Posted: 2025-09-10T18:52:02
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion