Retail Manager 3

Role Overview

SodexoMagic is proud to partner with UnityPoint Health in Sioux City, Iowa, as we work together to empower patients to achieve their best health!

SodexoMagic is the joint venture partnership between NBA Hall of Famer, Earvin "Magic" Johnson and Sodexo. This strategic alliance enables us to deliver creative solutions to our clients along with our local partners throughout the communities we serve. For almost 20 years, we have provided top-level food, facilities management and integrated services to corporations, healthcare facilities, K-12 schools, colleges, universities and aviation lounges.

The Retail Foodservice Manager 3 provides leadership for both their management and hourly teams to drive best practice through the preparation of meals to their patients and guests. This position works closely with Hospital leadership, the community, and the other hospital departments to create strategic plans for the food service departments that align with Mission, Vision and Values of Unity Point Health. This individual is responsible for creating a cafe experience that is fun, innovative and full of variety that will drive retail satisfaction and revenue. This position works closely with the chefs to ensure high quality food and presentation as well as leading the catering program for the hospital. The position will use Sodexo tools and processes and integrate them with the programs at Unity Point to create great customer experience. As a team Sodexo leaders will work with the staff of North Memorial to drive staff and patient engagement, while working with leadership both inside the department and within the hospital.

• motivate, coach, mentor and develop frontline (hourly-paid), staff;
• provide stellar customer service;

• oversee cash handing processes, and POS programming and maintenance;
• ensure company food and physical safety programs and standards are followed;
• conduct retail brand standard audits (in-house and national brands);
• maintain integrity of retail branded concept standards (national and in-house brands);
• manage the opening and closing the operation as well daily retail food service operations;
• ensure all needed signage (including digital) is in place;
• manage vendor relationships and compliance; and/or
• maintain all product merchandising, marketing and ordering standards are in place.

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

• have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization;
• possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service;
• exhibit flexibility to take on additional responsibilities as needed; and/or
• demonstrate working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs.