Retail Manager 2

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Role Overview

Success is yours when you collaborate and work hard in our team-based culture!

Sodexo's Campus Segment is seeking a Retail Food Manager 2 to join our team at SUNY Binghamton in Binghamton, NY. Serving more than 20,000 students, faculty, and staff, Binghamton University offers four resident dining halls, a vibrant Marketplace with 11 food platforms, eight retail venues, and a thriving catering department.

This role will oversee operations at our flagship Starbucks store, a mobile Starbucks truck, and a multi-platform resident dining facility that includes a full-service convenience store and a national branded restaurant with combined annual sales exceeding $7 million. This is an exciting opportunity to lead in a dynamic, high-volume campus dining environment.

What You'll Do

• Lead day-to-day operations for multiple high-profile retail and resident dining units.
• Oversee opening responsibilities for a new national brand Starbucks and mobile truck.
• Deliver high-quality food service that meets Sodexo standards and client expectations.
• Manage financial performance by driving sales growth, achieving revenue targets, and controlling costs.
• Build and maintain strong client, customer, and vendor relationships.
• Develop, coach, and engage frontline teams to ensure operational excellence and exceptional customer service.
• Implement and monitor HACCP safety standards, Sodexo programs, and operational procedures.
• Foster a positive work culture while maintaining a safe, compliant, and inclusive environment.

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

• Experienced in retail or resident dining management, with proven success in high-volume operations.
• Skilled in employee engagement, team development, and frontline leadership.
• Flexible, adaptable, and able to manage multiple priorities in a fast-paced environment.
• Knowledgeable in menu planning, culinary innovation, and catering coordination (preferred).
• Strong in financial acumen with the ability to track results and deliver on targets.
• Customer-focused, with excellent communication and relationship-building skills.
• Committed to delivering exceptional service and creating memorable dining experiences.