Manager, Resident Experience 3

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Role Overview

Sodexo is seeking a Manager Resident Experience for our students at Keiser University in West Palm Beach, FL. The Resident Experience Manager of Student Living serves as the primary point of contact in Student Living environment for college partners, including faculty, staff, students, parents and guests. Provides local leadership and strategic direction to build client relationships and new business opportunities to enhance profitability for the Company. Our leader will develop new and emerging business solutions for sustained growth and effective day-to-day operations. Bilingual Spanish is a plus!

Incentives

Relocation assistance is offered for this role.

What You'll Do

• Establish the administrative structure, services, and policies necessary for a student-centered residence life system
• Investigate and respond to concerns and complaints of students, parents, college staff members and others in a manner that provides accurate information and fosters good public relations
• Determine fiscal requirements and prepares budgetary recommendations in consultation with Director of Student Services; monitors, verifies, and reconciles expenditures of budgeted funds
• Serve as the primary contact for parents and students on residence and personal issues
• Maintains liaison with various offices and departments throughout the college to collaborate and consult on a variety of student campus issues, and assist in the formulation of college policies as appropriate
• Maintain and implement sanitary and safety conditions and training to adhere to auditing procedures and statutory regulations
• Develop a business plan for the client that establishes a rapport, promotes partnership and fulfills the clients' needs and expectations
• Execute strategic plan by implementing short and long-term goals that align with the scope of service, mission and values of Keiser University
• Manage by providing positive and constructive feedback to employees to reward, coach, correct and motivate

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Proven track record of successful Student Living leadership experience as demonstrated by articulated results and accomplishments
• Experience in counseling and mental health service
• Experience working with student engagement and resident life
• Experience working with facilities and other municipalities on campus
• Demonstrated business and financial acumen with a strong P&L understanding
• Experience in property management with contracts and leases in a university environment

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor's Degree or equivalent experience

Minimum Management Experience - 3 years
Minimum Functional Experience - 3 years

Client-provided location(s): West Palm Beach, FL

Job ID: Sodexo-29274557

Employment Type: OTHER

Posted: 2025-08-22T18:52:01