Manager 2, Regional Operations Support / ROSI

Role Overview

Sodexo Senior Living is seeking a Regional Operations Support Manager 2 / Environment Services Manager to join our team of professionals in the MidAtlantic Region. Travel is 90% throughout the MidAtlantic Region. Expected travel areas are Pennsylvania, Maryland, Virginia, New York, New Jersey and Virginia. Typical schedule is 10 days on with 4 days off. The ideal candidate will reside in the this market with easy access to a major airport and must have a valid driver's license.

What You'll Do

• provide a clean and safe environment for residents, visitors and staff
• be responsible for driving client and resident satisfaction scores
• work with the Environment of Care Committee and Infection Prevention Director
• effectively manages the Unit Operating System
• support a diverse and inclusive workforce

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• have 3-5 years previous custodial / housekeeping or similar management experience., in a hospital, healthcare experience preferred but not required
• have in-depth knowledge of housekeeping systems and procedures
• have experience with vendor and contract management
• have experience improving resident satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards
• can multi-task and set priorities
• are proficient with computers and other technology

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor's Degree in a relevant field or equivalent experience

Minimum Management Experience - 3 years

Minimum Functional Experience - 3 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) or HTM

Client-provided location(s): Buffalo, NY

Job ID: Sodexo-78088CEAF5C46247504D8A5D0EABFF50

Employment Type: OTHER

Posted: 2025-09-25T18:47:06