General Manager 3 - Environmental Services / Custodial

SSM Health St. Mary's Hospital - Jefferson City is a 134 bed full-service, community hospital with a rich history. The hospital moved to a new state-of-the-art building in 2014 and features an evidence-based design that focuses on healing environments and patient safety; serving patients in need of emergency, cardiology, orthopedic, cancer, maternity and medical imaging services. The SSM Health system is a multi-institutional not-for-profit health system serving the comprehensive health needs of communities across the Midwest.

This General Manager will direct and develop a team of approximately 30 Environmental Services frontline employees and a Sodexo Operations Manager. Overall, the GM will motivate staff and maintain cleaning quality to a very high level. Driving client engagement and patient/employee satisfaction is essential for the success of this role.

Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being

Incentives

This role may be eligible for a sign-on bonus.

What You'll Do

• have exceptional client service mentality and executive presence
• be responsible for driving client and patient satisfaction scores
• provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department
• partner with the Environment of Care Committee, Infection Prevention Director and other key members of hospital leadership
• effectively manages the Unit Operating System
• support a diverse and inclusive workforce

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• are leaders who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a housekeeping system
• are an expert in building and maintain strong customer / client relationships
• possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion
• have 3-5 years previous custodial or housekeeping director level experience preferably in a hospital environment
• can analyze data, present and effectively communicate to all levels within the organization related to training, leading committees and change management
• have experience effectively managing projects within agreed upon timelines
• are proficient with computers and other technology
• have experience with vendor and contract management, as well as union and contract negotiations
• have strong financial acumen and budget management experience

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor's Degree or equivalent experience
Minimum Management Experience - 5 years
Minimum Functional Experience - 5 years

Client-provided location(s): Norman, OK

Job ID: Sodexo-29279312

Employment Type: OTHER

Posted: 2025-08-26T18:47:08