Front Desk Associate

Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment.

Sodexo Live! Hard Rock Stadium is a global entertainment destination which is the home of the Miami Dolphins, University of Miami football team, Orange Bowl, Super Bowl LIV and the 100th anniversary of the NFL, International soccer and a host of world-class events including the 2026 FIFA World Cup. It was designed to embrace all that South Florida has to offer, while providing unparalleled live experiences.

Position Summary:

• Front Desk & Visitor Management:
• Greet and assist employees, vendors, and visitors in a friendly and professional manner.
• Manage the check-in and check-out process, ensuring proper documentation and security protocols are followed.
• Issue and print identification badges for employees, contractors, and vendors.
• Operational Support:
• Respond to employees' inquiries and operational requests efficiently and courteously.
• Coordinate with internal departments to address immediate needs or concerns at the front desk or within the office.
• HR Administrative Tasks:
• Support the Human Resources department by completing HR-related reports and maintaining accurate, confidential records.
• Provide general onboarding information and guidance to new employees, including directions, paperwork requirements, and first-day protocols.
• Event & Game Day Assistance:
• Assist with on-site logistics, check-ins, and support during game days or company events as needed.
• Provide clear communication and direction to staff and vendors during event operations.

• Prior experience in a front desk, administrative, or customer service role preferred.
• Strong interpersonal and communication skills, both written and verbal.
• Ability to handle confidential information with integrity and discretion.
• Proficiency with standard office equipment, including badge printers and Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work independently and manage multiple priorities in a dynamic environment.
• Availability to work Monday through Friday with occasional weekend shifts for events or game days.

• Part-Time: 32 hours per week
• Typical Hours: Monday to Friday (exact schedule to be determined)
• Weekend Availability: Some weekend days required, especially during special events or game days.