Director of Growth and Retention Administration

Job Listing: Director of Growth & Retention Administration

At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal.

Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment.

Location: Sodexo Live! NorAm is seeking a high caliber Director of Growth & Retention Administration who embodies leadership skills to aid in moving our business forward.

This position is a Remote position; candidates must have the ability to travel within the US and Canada.

Job Overview:

Sodexo Live! is looking for an ambitious individual who can play a pivotal role at the heart of our Growth & Retention team. In this high-impact position, you'll work side-by-side with our Executive Vice President of Growth & Retention, helping drive day-to-day operational efficiency, strategic priorities and stakeholder engagement.

This is a collaborative role that requires coordination between multiple departments, attention to detail, a strong work-ethic and a creative approach to business. This role requires exceptional organizational, communication, and interpersonal skills, as well as the ability to thrive in a fast-paced, dynamic, global environment.

Essential Responsibilities:

• Provide proactive, high-level administrative and strategic support to the EVP and Strategic Growth Team
• Serve as a trusted liaison and key point of contact across departments and for the Growth and Retention teams
• Assist with tracking and delivering strategic initiatives, key projects, deadlines and action items ensuring follow-ups are completed in a timely manner
• Draft and manage project and business plans, reporting, professional correspondence, meeting materials, and executive communications
• Help plan and execute key organizational and client events, including meetings and partner facing hospitality experiences
• Lead select projects/initiatives with attention to detail

• 5 years of experience supporting executives, preferably in a matrixed organization
• Proven ability to multi-task in a fast-paced, hybrid work environment
• A relationship-oriented professional who maintains confidentiality and builds trust
• Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Strong organizational and time-management skills with high attention to detail
• Excellent written and verbal communication skills with the ability to demonstrate sound judgement and steady composure under pressure
• Comfortable working across time zones and flexible with availability beyond regular hours when needed
• Prior experience in hospitality, entertainment, or event management sector is a plus

• Health Savings and Flexible Spending Accounts
• Life and Disability Insurance
• Accident, Critical Illness, and Hospital Indemnity Coverage
• Identity Theft Protection
• Adoption Assistance