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Senior Director, People Analytics & HRIS

New York, NY

Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.

The People & Places team enables Snap’s continued success by hiring great people, helping them grow, rewarding them, and building healthy and productive workplaces. The People & Places Team is composed of Talent, Total Rewards, IDEA, Data & Analytics, People & Recruiting Operations, Council, Employee Relations, and Workplace Services. Together, they collaborate with the business to reinforce our values of Kind, Smart, and Creative across our global offices, every day. This team empowers everyone at Snap to do their best work, be themselves, and feel part of a cohesive, global community.

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We’re looking for a Senior Director of People Analytics & HRIS to join the People Team!

What you'll do:

  • Play a key role in managing the HR data and technology portfolio, helping to continue to scale the organization globally through insights, self-service, and company-wide reporting and processes.

  • Reporting to our Chief People Officer, you will partner with key stakeholders across the organization to focus on developing and maintaining substantial analytics to help drive business decisions, and you will create short and long-term goals and objectives for system builds, operations, processes, data flows, and security as it relates to our People processes.

  • Build out end-to-end solutions for our data analytics, insights and tech platform while simplifying the overall system design for end users.

  • Lead and develop members of the People Analytics & HR Technology teams, who are responsible for implementing and maintaining HR technology tools (ATS, HCM, LMS) maintaining candidate and employee data, reporting, and analytics 

  • Develop a strategy to optimize HRIS systems to meet workforce requirements and drive accuracy and insights

  • Identify opportunities for automation and reduction of manual processes and partner with teams across People, Finance, and Legal on implementation of solutions. Perform regular business process reviews to make ongoing suggestions and create action plans

  • Lead HR data and technology projects by:

    • Obtaining key partner buy-in

    • Developing requirements

    • Building/testing

    • Preparing and delivering change management

    • Implementing

    • Conducting post-mortems for feedback and improvements

  • Collaborate with members of the Executive Leadership team, the People Leadership team, IT, and Legal to develop and iterate upon processes to create a world-class HR technology platforms

  • Develop and sustain appropriate controls to maintain reliable data and enable scalable reporting solutions

  • Monitor and enhance service delivery standards to ensure global consistency, ultimately enhancing both manager and team member experiences

  • Leverage subject matter expertise to advise on HR data and technology-related matters across the organization

  • Oversee sourcing new software programs, implementation, contract renewals, and external vendor management

  • Provide guidance and leadership to People Analytics function, including iterating and delivering on how we approach People Analytics at Snap, including:

    • Partner with People team and business leaders to understand key business questions and design analyses to answer these questions;

    • Identify and deliver on opportunities to support key People Team initiatives through robust analyses and dashboards, ranging from diversity to employee engagement to talent processes;

    • Develop methods to measure effectiveness of all people programs, uncover insights and opportunities; and

    • Build capacity within the People organization to utilize data and analytics to drive decision-making. Create resources, dashboards, and training for HR and Recruiting teams.

Knowledge, Skills and Abilities:

  • Advanced skills in MS Office, including PowerPoint and Excel

  • Experience with SQL, Tableau, Looker, Visier and/or other related reporting and analytic tools

  • Experience with SPSS, Python or R

  • Demonstrated leadership capabilities, both as a leader of teams and as a leader of projects

  • Demonstrated experience handling confidential information and critical business processes

  • Expertise in developing and automating dashboards and key-metrics

  • Knowledge of laws, regulations, and statutes related to employment, benefits, and payroll

  • Sound judgment when working through complex issues

  • Ability to analyze, problem solve, and clearly communicate observations and recommendations

  • Executive presence with a business mindset 

  • A track record as a trusted business partner to senior executives

  • A track record of developing and managing a successful, high-performing team

  • Strong interpersonal skills, with the ability to influence and communicate at all levels of the organization—a true team player

  • Ability to prioritize workload and self-manage projects, handle multiple tasks, and meet deadlines

  • Embodiment of Snap values of Smart, Kind, and Creative in all that you do and everyone you interact with

Minimum Qualifications:

  • 10-15+ years of experience in people analytics or HR Data and Technology

  • BA/BS degree or equivalent experience

  • Experience providing consultative support for executives and People Teams, translating business goals into analytics solutions, including providing data for all levels of the organization from line level to Board of Director

Preferred Qualifications:

  • 10+ years of experience with a combination of HR data, technology (including Workday HCM), and project management experience Strong understanding of the importance of data integrity and reliability, testing of system changes, report writing, and analyzing data flows for process improvement opportunities

  • 5+ years of experience in People Analytics, utilizing data to drive people insights and solutions across hiring, development, and retention. 

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid maternity & paternity leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!

Job ID: 1e5649def561a82e211e057e9d69068fd2e38708ed51baa9e4aa070ff78d5598
Employment Type: Other