Snapchat is the camera used by millions of people every day to snap with family, watch Stories from friends, see events from around the world, and explore expertly-curated content from top publishers. In short, we are a passionate team working hard to build the best platform in the world for communication and storytelling.
We are looking for a Business Expansion Associate to join Team Snapchat! You’ll collaborate with cross-functional teams within Snap, as well as external partners, to grow advertising revenue. The role is focused on supporting Snap’s sales partner representatives across Europe. This includes a range of activities from thinking strategically about how to tailor Snap’s products to a client’s unique needs to setting a campaign live to troubleshooting and quickly resolving issues as they arise.
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What you’ll do:
Develop scaled programs for sales partners including training programs, collateral, & playbooks - establishing strong relationships with our partners
Conduct data analysis, such as account optimization and troubleshooting as well as market trends and business performance metrics
Provide operational support, including managing support escalations, identifying and resolving client or partner issues, working with cross-functional teams as required
Establish operational excellence and processes across internal and external stakeholders
Work with internal cross functions through processes such as creative production requests, campaign exceptions and coupon requests, product adoption, and post campaign reporting
Serve as a product advocate for Snap’s new and existing ad products, as well as advising on best practices and bespoke campaign optimizations
Maintain accurate CRM data in Salesforce
Deliver on quarterly revenue and goals for your partner(s)
Preferred qualifications:
3 + years Experience with digital ad trafficking and campaign management
3 + years Experience working with, and explaining programmatic platforms
Understanding of advertising performance metrics and ecosystem
Ability to quickly learn new systems
Bachelor’s degree in Business, Advertising, Marketing, or another related area of study
Proficiency in Excel or Google Sheets
Strong written communication skills coupled with an extremely high degree of attention to detail
Experience of presenting data to clients in a clear and concise way
Fluency in multiple languages a strong plus