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AR Training Program Manager

Los Angeles, CA

Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.

The Strategy & Content team is responsible for the design, development, and execution of strategic initiatives, with a focus on driving product innovation, content creativity, and audience growth. The AR Platform Partnerships team’s vision is to grow Snap’s AR ecosystem by attracting, engaging, and supporting developers and ensuring that they are successfully building AR with Lens Studio. The team helps protect the long-term health of this ecosystem by constantly balancing the interests of AR creators and developers, our platform products like Camera Kit, content consumers, content creators, and Snap.

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We’re looking for an AR Training Program Manager to join Snap Inc! 

  • What you’ll do:

    • Develop training content and deliver professional training for onboarding internal employees, external customers and partners, and teach others how to be successful Lens Studio trainers

    • Overall ownership and responsibility for Lens Platform training efforts

    • Develop a training/customer onboarding strategy for Lens Studio

    • Create training materials using internal resources, sourcing and managing partners and contracted AR content creators

    • Identify, recruit, manage and mentor a best-in-class team of professional Lens Studio trainers

    • Work cross functionally to identify and close gaps in the Lens Studio education experience 

    • Manage information flows and act as a subject matter expert to internal and external partners with regard to monitor the success 

  • Knowledge, Skills & Abilities:

    • Ability to effectively communicate with internal and external partners

    • Passion for the latest VR/AR/MR/Visual Compute technologies

    • Excellent verbal and written communication skills, with high attention to detail

    • Expertise in instructional design and both on-ground and online professional training methodologies.

    • In-depth knowledge of training delivery systems, assessments and credentialing strategies.

    • Extensive experience working with industry leaders in AR real-time 3D, or technical  graphics

    • Agile mindset and ability to adapt quickly and work effectively in a fast-moving environment

    • Strong public speaking and presentation skills

    • Strong analytical skills which allow for creative methods to achieve results and solve problems cross functionally

    • Expert people and resource management skills

  • Minimum Qualifications: 

    • BS/BA degree in a relevant field of study, or equivalent work experience 

    • 7+ years experience with proven success developing training content, assembling/managing high performance teams and systems, preferably with technology companies in AR, real-time 3D or technical graphics. 

    • Willing to travel up to 35%

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid maternity & paternity leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!

Client-provided location(s): Los Angeles, CA, USA
Job ID: 29fd970947175c167e3d9103fbba76b7950e3d27073ca6a82b66f11aefc0b02a
Employment Type: Other