Tennis Channel seeks a dynamic Director of Content Operations to oversee the end-to-end content lifecycle for our DTC streaming platform. Our direct-to-consumer (DTC) streaming service provides fans with live matches, original programming, highlights, and on-demand content. We're passionate about connecting tennis enthusiasts with the sport they love through innovative technology and high-quality storytelling.
This role ensures seamless delivery of live and on-demand content, optimizes workflows, and enhances viewer experiences. The ideal candidate is a detail-oriented problem-solver with expertise in streaming operations, cross-functional collaboration, and a passion for tennis.
This role is based in our state-of-the-art office in Santa Monica, CA.
Want more jobs like this?
Get jobs in Santa Monica, CA delivered to your inbox every week.
Key Responsibilities
- Content Workflow Management:
- Oversee content ingestion, metadata tagging, scheduling, and publishing via CMS.
- Coordinate with production teams to ensure timely delivery of live/VOD content.
- Validate compliance with DRM, licensing agreements, and geo-restrictions.
- CMS & Technical Oversight:
- Maintain and optimize CMS performance; troubleshoot issues with engineering teams.
- Implement metadata strategies to enhance content discoverability and SEO.
- Test new platform features (e.g., interactive elements, multi-language support).
- Cross-Functional Collaboration:
- Partner with Programming to align content schedules with audience demand.
- Support Marketing in promoting content through trailers and timely launches.
- Work with Engineering to resolve streaming bottlenecks and improve CDN performance.
- Quality Assurance & Compliance:
- Monitor live streams for quality, latency, and uptime; escalate issues promptly.
- Ensure adherence to brand and technical standards (e.g., video codecs, closed captions).
- Analytics & Optimization:
- Analyze viewer engagement data to inform content strategy and scheduling.
- Report on performance metrics (viewership, retention, errors) to stakeholders.
- Process Improvement:
- Identify workflow inefficiencies; implement automation and best practices.
- Stay updated on streaming trends (4K/HDR, FAST channels, personalization).
- Bachelor's degree in media, communications, or related field
- 5-7 years in content operations, preferably in streaming, OTT, or sports media
- Technical proficiency in CMS platforms, video encoding (H.264, H.265), metadata standards (XML, JSON)
- Strong project management skills (Agile, Jira) and ability to prioritize under deadlines
- Excellent communication skills for cross-team collaboration
- Passion for innovation in digital media and sports
- Flexibility required during major tournaments (e.g., Grand Slams) to ensure flawless live coverage
- In-depth knowledge of tennis tournaments, players, and fan engagement
- Experience with live sports streaming and OTT platforms (Brightcove, AWS Elemental)
- Familiarity with multi-platform distribution (iOS, Android, Roku)
About PickleballTV
Pickleballtv (PBTV) is the 24-hour television home of America's fastest growing sport. With coverage of tournaments throughout the year, the network offers 1,000+ hours of live matches from the game's top professionals and biggest stars. PBTV also provides viewers with first-class instruction, exclusive lifestyle programming and studio news content and more.
About Tennis Channel
Tennis Channel is the media home to two twenty-four-hour television networks, a subscription streaming service, online magazine and podcasts dedicated to the sport and its unique lifestyle. The tennis-media hub is home to every aspect of the wide-ranging, worldwide tennis community. Tennis Channel is carried nationwide by every one of the top ten pay-TV service providers.
About Sinclair
Sinclair, Inc. (Nasdaq: SBGI) is a diversified media company and a leading provider of local news and sports. The Company owns, operates and/or provides services to 185 television stations in 86 markets affiliated with all the major broadcast networks; and owns Tennis Channel and multicast networks Comet, CHARGE!, ROAR, and The Nest. Sinclair's content is delivered via multiple platforms, including over-the-air, multi-channel video program distributors, and the nation's largest streaming aggregator of local news content, NewsON. The Company regularly uses its website as a key source of Company information which can be accessed at www.sbgi.net.
About the Team
The life-blood of our organization is our people. We have a compelling story, a goal-oriented culture, and we take really good care of people. How good? Here is a glimpse: great benefits, open-door policy, upward mobility and a strong desire to see you succeed. Ready to be part of a winning team? Let's talk.
The base salary compensation range for this role is $135,000 to $150,000. Final compensation for this role will be determined by various factors such as a candidates' relevant work experience, skills, certifications, and geographic location. Full time positions are eligible for benefits that include participation in a retirement plan, life and disability insurance, health, dental and vision plans, flexible spending accounts, sick leave, vacation time, personal time, parental leave and employee stock purchase plan.
#tennis