We're looking for a Customer Order Specialist to join our Specialty Lighting Team in Pila, Poland.
Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we're transforming our industry.
As the world leader in lighting, we're constantly ahead of the curve. Through our leadership in connected lighting and the Internet of Things, we're breaking new grounds in data analytics, AI, and smart homes, offices, cities and more!
Signify is one of the few companies in the world to achieve carbon neutrality and our next sustainability goals are even bolder: doubling our positive impact on the environment and society by 2025.
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As a Customer Order Specialist you'll be the key customer contact and responsible for meeting and exceeding customer expectations. You will work closely with sales and supply chain colleagues to help deliver on our customer service offering and drive process improvements.
What you'll do
- Managing sales orders up to delivery and to forwarding incl. track and trace.
- Managing customer master data
- Responding to customer questions and complaints regarding products and services provided through various channels.
- Managing cash collection (AR) for assigned accounts .
Your qualifications
- Bachelor's or master's degree
- Strong problem-solving skills
- Excellent communication skills
- SAP experience preferred, Excel knowledge preferred
- Order Management experience a plus
What you'll get in return...
We're offering multiple opportunities for career development, like mentoring, coaching and stretch assignments, with strong international exposure for dynamic profiles. Learning is fundamental to our culture. Through continuous learning, we are transforming the industry. You have the chance to learn every day, acquire new skills and perspectives through customized online programs, and on-the-job experiences.
See#SignifyLifethrough the eyes of our employees!