Siemens Industry Software Brazil is seeking a proactive and dynamic intern to join our Customer Support team. This role is part of our Global Support Team, working collaboratively with Customers, Consultants, Architects, Project Managers, and various internal and external interfaces. The intern will be based in São Caetano do Sul - São Paulo, with candidates from Rio de Janeiro also considered.
What are my responsibilities?
- Building and maintaining effective relationships with internal and external stakeholders to ensure successful support to the Customers.
- Assisting in projects/assignments with a focus on basic to moderate scope.
- Providing timely and accurate information and feedback to internal and external Customers.
- Learning to install and undertake configuration tasks using tool kits, adhering to Best Practices and Industry Standards.
- Supporting the estimation of time frames, work package breakdown, and capability assessment.
- Preparing the system for Customer handover.
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What do I need to qualify for this job?
- Advanced level of English.
- Spanish is desired.
- Enjoy talking to Customers.
- Graduation planned for 2027 in areas such as: engineering or computer science.
This internship provides a unique opportunity to learn and grow in the field of Customer Support, gaining hands-on experience and contributing to the success of our portfolio.
Why us?
Working at Siemens Software means flexibility - Choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software.
A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow!
Siemens Software. Transform the Everyday with Us
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