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Siemens Digital Industries Software

Operations Site Reliability Engineer

Charlotte, NC

Siemens Digital Industries Software is a leading provider ofsolutions for the design, simulation, and manufacture of products across manydifferent industries. Formula 1 cars, skyscrapers, ships, space explorationvehicles, and many of the objects we see in our daily lives are being conceivedand manufactured using our Product Lifecycle Management (PLM) software.

Skills:

  • Great analytical skills. The right candidate will enjoy understanding complex problems and finding the root of the problem.
  • Ability to consider the wider context of an issue rather than always considering the short-term fix.
  • Great communication skills, both written and verbal. (Candidate will be required to communicate issues to their technical peers).
  • Good organizational skills and ability to run Team events.
  • Comfortable with the Linux environment
  • Good knowledge of AWS services with minimum 4 years of experience, including server-less and event based services.
  • Good understanding of resiliency and how it can be improved.
  • Comfortable configuring AWS infrastructure using Cloud Formation
  • Knowledge of AWS CDK (Python) or ability to configure infrastructure using CDK.
  • Ability to trace issues through AWS deployed resources, including inspecting and querying logs, as well as tracing requests through tools such as XRay
  • Have minimum 4 years of experience in software engineering including OOPS programming preferably in Python language.
  • Familiar with code repositories (Git) and deployment pipelines.

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Experience:

  • Bachelor level degree in IT/Computer Science or equivalent experience.
  • Minimum 4 Years working experience in applicable role.
  • Experience working in AWS environment.

Responsibilities:

  • Participate in 24/7 On-Call rotation
  • Conduct Root Cause Analysis of incidents, including clearly documentation.
  • Make recommendations based on Root Cause Analysis to reduce the probability of the incident reoccurring.
  • Implement additional infrastructure in AWS to improve the observability of the application. This may include adding additional logs, metrics, alerts, and dashboards.
  • Recommend and implement enhancements to improve resiliency.
  • Recommend and implement changes to alert thresholds to improve the observability.
  • Recommend and implement ways to enhance the traceability of issues from the client through to the back-end services
  • Write Play Books for existing and new alerts based on the applicable dashboards and logs, and historical incidents.
  • Generate weekly metrics reports summarizing Incidents and the Service Level Objective.
  • Organizing regular GameDay events including defining the testing scenarios
  • Operate existing processes to apply security patches to deployed infrastructure.

Thisposition will be subject to U.S. export control requirements under theInternational Traffic in Arms Regulations (ITAR) and/or Export AdministrationRegulations (EAR). Employment is contingent on either verifying the U.S.Person status or obtaining any necessary export license.

A collection of over 377,000 minds building the future, one day ata time in over 200 countries. We're dedicated to equality, and we welcomeapplications that reflect the diversity of the communities we work in. Allemployment decisions at Siemens are based on qualifications, merit, andbusiness need. Bring your curiosity and creativity and help us shape tomorrow!

Siemens Software. Transform the Everyday

The salary range for this position is $101,200to$182,200 and this role is eligible to earn incentive compensation. The actualcompensation offered is based on the successful candidate's work location aswell as additional factors, including job-related skills, experience, andrelevant education/training. Siemensoffers a variety of health and wellness benefits to employees. Detailsregarding our benefits can be found here: www.benefitsquickstart.com. In addition, this position is eligiblefor time off in accordance with Company policies, including paid sick leave,paid parental leave, PTO (for non-exempt employees) or non-accrued flexiblevacation (for exempt employees).

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Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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Client-provided location(s): Charlotte, NC, USA
Job ID: Siemens_Digital-407926-en-1
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Family Support Resources
    • On-site/Nearby Childcare
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
    • Work-From-Home Stipend
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Pension
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program