Skip to main contentA logo with &quat;the muse&quat; in dark blue text.
ShiftKey

Sales Account Executive- Cleveland

Cleveland, OH

About ShiftKey

ShiftKey is a platform that is disrupting the way healthcare facilities find licensed and certified professionals to fill available shifts. Leveraging marketplace dynamics and deep industry knowledge, the company is playing a vital role in mitigating America's healthcare staffing shortages, enabling direct connections between facilities and healthcare professionals. By offering the opportunity to work as much or as little as they choose and putting the power back into the hands of healthcare workers, ShiftKey is bringing more licensed professionals back into the workforce, a solution that is solving a major crisis in healthcare. For more information, visit www.ShiftKey.com.

Want more jobs like this?

Get Sales jobs in Cleveland, OH delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.


The role

We are looking for highly motivated and driven Sales Account Managers to join our growing team. As an Account Manager, you would be responsible for cultivating long-term relationships with clients in your designated territory. You are responsible for selling service agreements, as well as supporting existing clients to meet their staffing goals through effective use of the platform. You must have excellent communication along with negotiation skills and be customer service oriented. Your goal is to grow your territory and business by developing successful, long-term client relationships.

Where you'll work

This is a 100% onsite role in Cleveland, Ohio.

What you'll be doing

  • Sell new client agreements by identifying current needs and trends
  • Work with implementation team to ensure the timely and successful delivery of our solutions according to client needs and objectives
  • Partner with Client Success to resolve conflicts from clients in a timely manner
  • Build strong, long-lasting client relationships
  • Identify actions to improve sales performance and opportunities for growth
  • Build relationships with existing clients and uncover needs for additional services
  • Grow your assigned territory through outbound activity including cold calling, following up on leads, and generating referrals
  • Identify prospective clients' needs for workforce management software
  • Successfully complete demo certification for all SaaS products offered

What you'll need

  • You have excellent verbal communication and negotiation skills
  • You have an understanding and knowledge of CRM software
  • You are data driven (excel, reports, etc.)
  • You have proven work experience in a team environment
  • You deliver client-focused solutions
  • You are self-motivated and thrive in a results-driven environment
  • You are a natural relationship builder with integrity, reliability and maturity
  • You have a passion for sales with a hustle mentality

Perks of working for Shiftkey

  • Inclusive and collaborative work environment
  • " Subject to certain roles " office spaces making the hybrid work environment fun and engaging
  • Comprehensive health, vision, and dental coverage
  • Benefits effective as of first day
  • Progressive PTO & Company-paid holidays with a broad selection of floating holidays to honor employees' diverse needs
  • 100% 401(k) employer match up to 6%
  • Paid parental leave
  • Investment in your wellness: access to mental health support

#LI-Onsite #LI-JM1

Our Commitment to Diversity

ShiftKey is an equal opportunity employer and is committed to embracing diverse and individual perspectives shaping our culture and contributing to the solutions that transform the world. We actively work to create an inclusive environment for employees to thrive.

EEO Statement

ShiftKey does not discriminate based on race, religion, color, sex, gender, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by applicable law. All employment is decided based on qualifications, merit, and business needs. ShiftKey is committed to providing reasonable accommodation to applicants with a mental or physical disability, please contact: accommodations@shiftkey.com

Client-provided location(s): Cleveland, OH, USA
Job ID: ShiftKey-cb5f0e56-654d-43d9-8aaa-71f7e70952ea
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Financial Counseling
  • Professional Development

    • Promote From Within
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Leadership Training Program