Credentialing Lead

About ShiftKey

ShiftKey is a platform that is disrupting the way healthcare facilities find licensed and certified professionals to fill available shifts. Leveraging marketplace dynamics and deep industry knowledge, the company is playing a vital role in mitigating America's healthcare staffing shortages, enabling direct connections between facilities and healthcare professionals. By offering the opportunity to work as much or as little as they choose and putting the power back into the hands of healthcare workers, ShiftKey is bringing more licensed professionals back into the workforce, a solution that is solving a major crisis in healthcare. For more information, visit www.ShiftKey.com.

The Credentialing Lead participates as a member of the credentialing leadership team to coordinate, manage, and execute on the implementation, processing of credentials, business expansion with quality top of mind. The credentialing lead will act as a liaison and subject matter expert to internal and external customers, stakeholders, and governmental bodies or agencies.

• Owns credentialing processes and coordinates with inside legal counsel to define requirements for healthcare providers onboarding on the platform.
• Partners with quality assurance and training teams to ensure operational efficiency and compliance to credentialing processes and requirements.
• Oversees quality assurance for assigned regions.
• Coordinate and communicate quality and credentialing insights and issues with third-party vendors.
• Manages and mentors credentialing specialists and defines activities and scope of work.
• Investigates and adjudicates fingerprint-based background checks.
• Participates as a member of a project team geared towards implementing new credentials, therapies, specialties, and verticals.
• Assists in facilitating a positive relationship between Shiftkey and clients or government agencies.
• Investigates and responds to questions and concerns raised by legal, revenue, operations, or other internal departments.
• Assists credentialing director/manager in executing on larger strategic initiatives.
• Performs other duties as assigned.

Our Commitment to Diversity

ShiftKey is an equal opportunity employer and is committed to embracing diverse and individual perspectives shaping our culture and contributing to the solutions that transform the world. We actively work to create an inclusive environment for employees to thrive.

EEO Statement

ShiftKey does not discriminate based on race, religion, color, sex, gender, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by applicable law. All employment is decided based on qualifications, merit, and business needs. ShiftKey is committed to providing reasonable accommodation to applicants with a mental or physical disability, please contact: accommodations@shiftkey.com

Client-provided location(s): Irving, TX

Job ID: ShiftKey-07a1c1e1-5af5-498e-a1ed-965c0d00b7e0

Employment Type: FULL_TIME

Posted: 2025-08-13T01:22:28