Quality- Process Excellence Analyst II

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships.
 

This position is located in the Greater Cleveland, OH, area at the Warrensville Technical Center (moving to the Brecksville Technical Center) supporting the Performance Coatings Group (PCG) Design Quality organization. This high exposure position will have interaction with Quality, Technical, Marketing, Operations, Supply Chain, Accounting, and Sales teams and will be responsible for driving continuous improvement initiatives within the organization to enhance efficiency, quality, and performance. The incumbent will lead high impact Process Excellence projects to meet the business needs of strategic customers, support and lead strategic continuous improvement projects, and help identify key areas of opportunity for the business. Specifically, this individual will play a crucial role in the successful transfer of new product and technologies from one part of the organization to another.

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer.  All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

• Support PCG Quality strategic process initiatives focusing on the growth and application of the standardized global Product & Technical Transfer process. 
• Work closely with cross-functional teams, including operations, quality, and IT, to ensure alignment and successful implementation of process improvements.
• Drive Quality discipline and CI execution through technical and product transfers; and promote collaboration through matrix organizations to achieve program and process success that supports business unit strategies primarily in North America. 
  1. Project planning / timeline creation / execution.
  2. Requirements gathering and standardization.
  3. Documentation completion.
  4. Regulation and standard compliance.
  5. Data analysis and reporting (e.g., Business Objects, Dataiku, Tableau, etc.) to measure process performance and implementation.
  6. Technical problem-solving support to aid process teams 
  7. Creation of supporting program materials (ex: templates, Quality Standards, training materials)
• Provide ongoing Quality leadership in USCA that may include, but is not limited to:

1. Identification of projects and opportunities that align with business / functional goals and strategies, by evaluating existing processes to identify inefficiencies, bottlenecks, and areas for improvement.
2. Communication with key stakeholders as needed to drive Quality process initiatives and ensure the highest level of quality and service to all customers.
3. Timely investigation and resolution of product quality process issues 
4. Organizational influence by initiating and driving change and process improvement; cultivating a culture and mindset of continuous improvement.

• Train and mentor cross-functional employees in the understanding of process improvement and product transfer methodologies to deliver quantifiable performance improvement and build a culture of continuous improvement
• Monitor and report on the effectiveness of process improvements, using key performance indicators (KPIs) to track progress and impact.

BASIC QUALIFICATIONS

• Must be legally authorized to work in the country for which you are applying for employment (without now or in the future needing sponsorship for employment work visa and/or permanent residence status).
• Bachelor’s degree in a Business, Science, Technology, Engineering or Math field.  
• Fundamental knowledge of formula technology, including underlying concepts, theories, and principles
• Working knowledge of basic project planning, process mapping, scheduling, and monitoring tools
• Familiarity with coordinating resources and communicating with cross-functional stakeholders, including executives
• Ability to use analytical and problem-solving skills to interpret data and make data-driven decisions.
• 3+ years of experience in one, or more of the following fields: Operations (quality, supply chain, manufacturing, engineering and procurement), technical (R&D), and related support IT systems
• Experience in process improvement, project management, or a related field, with a track record of successful process optimization projects
• Experience with change management and process implementation
• Ability to lead and motivate teams, driving a culture of continuous improvement and excellence.
• Proficiency with Microsoft Office products Word, Excel, and PowerPoint
• Strong written and oral communication skills
• Strong presentation and interpersonal skills
• Proven ability to build relationships
• Proven ability and initiative to learn and research new concepts, ideas, and technologies quickly
• Strong systems/process orientation with demonstrated analytical thinking, organization skills and problem solving skills
• Ability to work in a team-oriented, collaborative environment
• Ability to facilitate meetings and follow up with resulting action items

PREFERRED QUALIFICATIONS

• Experience supporting multi-functional and multi-divisional projects, including product or technology transfers
• Working knowledge of process improvement principles, techniques, tools and software, such as Six Sigma, Lean, DFSS and/or project management software.
• Best of Breed systems knowledge (e.g., Business Objects, Discovery, Product Vision, OBIEE, MES, Tableau)
• Ability to work independently with limited supervision; self-starter

Travel Requirements: 10%

Upon completion of construction, the individual selected for this role will primarily work at the new Sherwin-Williams Global Technology Center in Brecksville, Ohio. Construction is expected to be complete in 2025. Until then, the role will be based at Warrensville Technology Center, located at 4440 Warrensville Center Road, Warrensville Hts, OH 44128.