Laboratory Supervisor

What's the role

As a Laboratory Supervisor, you'll be the driving force behind the daily operations of a high-performing, 24/7 Product Quality Laboratory at Shell Polymers Monaca. Reporting directly to the Product Quality Manager, you'll lead a team of skilled lab technicians across two rotating shifts, ensuring that all testing is conducted with accuracy, precision, timeliness, and full alignment with Shell's world-class safety and quality standards.

In this role, you'll do more than manage schedules-you'll mentor and develop your team, foster a culture of continuous improvement, and serve as a key liaison between lab operations and broader production goals. You'll ensure compliance with ISO 9001, maintain rigorous quality assurance protocols, and drive data integrity through statistical quality control (SQC) monitoring and method reviews.

You'll also play a pivotal role in implementing new technologies and supporting training programs that keep your team at the forefront of analytical excellence. Whether it's troubleshooting complex lab issues, contributing to audits, or ensuring seamless shift handovers, your leadership will directly impact the quality and reliability of Shell's polymer products.

What you'll be doing

Support Activities - Enabling the lab team and broader Product Quality organization through training, communication, and administrative support

• Motivate, mentor, upskill, and develop direct reports by ensuring staff obtain required competencies
• Provide frequent and timely feedback and coaching to Lab Technicians
• Conduct individual performance assessments for Lab Technicians
• Demonstrate the ability to give and receive constructive feedback
• Implement and support training programs for new and existing lab personnel
• Provide support in other areas of the Product Quality Team as required
• Manage Lab Technician competencies and assist in evaluating qualifications. Participate in procedure and method reviews
• Participate in the laboratory audit program
• Apply consistent quality practices across the Shell Polymers Monaca site

Technical Support - Ensuring the technical accuracy, quality, and compliance of lab operations

• Assure conformance with QA procedures, including calibration, analytical schedules, methods, training, standardizations, SQC, Management of Change, job aids, record retention, and document control.
• Monitor SQC charts and provide feedback as necessary
• Possess knowledge of quality assurance systems and procedures in the laboratory
• Possess knowledge of laboratory instrumentation
• Ensure laboratory practices align with ISO 9001 standards and contribute to ongoing accreditation efforts
• Monitor and investigate data quality issues and provide feedback for improvement
• Install, train, and implement analytical instrument improvement projects to stay current with the latest technology
• Develop, implement, and update laboratory testing work instructions and procedures as necessary
• Lead and/or participate in MOC (Management of Change) meetings

Operations Support - Day-to-day management of lab personnel, equipment, and workflow to ensure smooth and compliant operations

• Supervise direct reports, including scheduling, performance management, and development planning
• Provide leadership and enforce company HSSE requirements
• Provide coaching and feedback on HSE issues
• Serve as the focal point for on-shift Sphera entries
• Ensure laboratory services are performed according to the agreed sample schedule, laboratory procedures, and work instructions
• Ensure adequate shift coverage and resource allocation to meet testing demands
• Implement product quality policies and standards into site work processes and management systems
• Demonstrate strong teamwork and communication skills
• Exhibit analytical troubleshooting skills
• Provide input to test runs, plant tests, special projects, etc.
• Ensure clear and consistent communication practices, including effective shift handovers, concise end-of-shift reports, and cross-functional updates

What we need from you

• Must have legal authorization to work in the US on a full-time basis for anyone other than the current employer
• Bachelor's degree, preferably in Chemistry, Chemical Engineering, or a comparable technical field
• Minimum of 5 years of relevant experience
• Proficient in laboratory instrumentation
• Understanding of regulatory requirements (e.g., HazCom, MSDS, emissions, DOT)
• Experience with Laboratory Information Management Systems (LIMS)
• Familiarity with ISO 9001 and product quality standards
• Basic understanding of plant economics
• Working knowledge of SAP Quality Management (QM) module

The base salary range for this position is $101,000 - $151,000 per year. Individual pay will be based on various factors, such as relevant work experience, education, certifications, skill level, seniority, and internal equity.

For regular full-time or regular part-time employees of the Company (participating companies as listed in the Summary Plan Description), insurance coverage options include medical, dental, vision coverage, life Insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs. Employees also participate in a company pension plan and a 401(k) plan. Paid leave includes up to 6 weeks of paid vacation time, up to 11 paid holidays, and parental leave offering 16 weeks of paid leave for birthing parents, and 8 weeks of paid leave for non-birthing parents.

Additionally, employees are eligible for short-term disability leave for up to 26 weeks at 100% or 50% of base pay as well as Long-Term Disability insurance. Shell also offers other compensation such financial reimbursement for adoption, wellness, education, and personal learning expenses, and some roles are eligible for discretionary long-term incentives. For interns, eligible benefits include medical, dental, and vision coverage, life insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs; participation in a 401(k) plan; and paid leave for up to 11 paid holidays. Additional information on Shell's US benefit programs can be found at https://www.shell.us/careers/about-careers-at-shell/rewards-and-benefits.html.

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on the energy transition together
• Continuously grow the transferable skills you need to get ahead
• Work at the forefront of technology, trends, and practices
• Collaborate with experienced colleagues with unique expertise
• Achieve your balance in a values-led culture that encourages you to be the best version of yourself
• Benefit from flexible working hours, and the possibility of remote/mobile working
• Perform at your best with a competitive starting salary and annual performance related salary increase - our pay and benefits packages are considered to be among the best in the world.
• Take advantage of paid parental leave, including for non-birthing parents
• Join an organization working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply
• Grow as you progress through diverse career opportunities in national and international teams
• Gain access to a wide range of training and development programs

We'd like you to know that Shell has a bold goal: to become one of the world's most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.

Shell in The United States

Shell has been in the US for more than 100 years, leading the sector in energy, petrochemicals and refined products. Today, we provide millions of Americans with the energy needed to heat and cool their homes and power the economy.

We operate in all 50 states, from our Deep-Water platforms in the Gulf of America to the Pennsylvania Chemicals complex and our miles of pipelines throughout the US.

We reach our customers through our 13,000 branded retail stations, and we are number 1 in gasoline sales. We also own the #1 brand of motor oil in the U.S. - Pennzoil® - made from natural gas.

We are excited to play a key role in the move to net carbon emissions while providing the oil and gas needed by society for many decades to come.

DISCLAIMER:
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws. Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability. As a US Federal Contractor, hiring selections are subject to periodic audit review and documentation of your selections should be maintained for a period of three calendar years. It is the policy of Shell in the U.S. ("Shell") to provide equal opportunity to all individuals, employees and all qualified applicants for employment consistent with employment requirements and qualifications. Shell prohibits discrimination based on race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, citizenship, genetic information, or other protected status under federal, state or local laws. All employees are expected to support this policy and contribute to an environment of equal opportunity. If you need an accommodation for a disability during the resourcing process, please speak with an HR representative.

Client-provided location(s): Cranberry Township, PA

Job ID: Shell-R186252

Employment Type: FULL_TIME

Posted: 2025-08-15T19:15:54