The Revenue Operations team at ServiceTitan is growing! We’re a spirited bunch who know how to kick it into gear and integral in moving the business forward. We take on the full customer journey to be able to provide best practices and innovative ideas to our business partners, from marketing to customer success. We all have a shared passion for helping contractors take their business to the next level in an efficient and strategic way, and have fun doing it.
The will be reporting to the Senior Marketing Operations Manager.
The ideal candidate is eager to learn, obsessed with being detail-oriented, and loves data. This role is directly responsible for the success of multiple teams and overall growth at ServiceTitan, therefore, will have ownership and involvement in projects with multiple stakeholders. To be successful in this role, you will need to be proactive and be the ultimate team player paired with great communication and listening skills.
As our Insights Analyst, Integrated Marketing, you will:
- Develop and implement dashboard reporting infrastructure to help support the integrated marketing team in driving efficiency and revenue growth
- Monitor dashboards daily and communicate actionable insights to leaders for short- and long-term execution of targeted goals
- Conduct routine data governance compliance and exception reporting to current systems and workflows alongside Systems and Operations team members
- Work with cross-functional teams including [respective business partners]
- Work closely with business partners on Weekly, Monthly, and Quarterly Business Review materials, in a timely manner
- Build Forms and flows in Marketo to help new campaigns run smoothly
- Build email nurtures and email lists in Marketo to target appropriate audiences
To be successful, you'll need:
- 2+ years of relevant experience in similar role, required
- 2+ years of advanced Excel usage including modeling required
- 1+ years of Salesforce.com usage and reporting experience, required
- 1+ years of experience with Marketo or other marketing automation platforms
- Experience in Tableau strongly preferred
ServiceTitan is the world’s leading and fastest-growing software technology platform for the trades, a trillion-dollar global industry. We help small business entrepreneurs run and grow their businesses. For more information about ServiceTitan, visit www.ServiceTitan.com.
Perks & Benefits
1. Work/Life Balance: flexible work schedule, flexible PTO
2. Family-Friendly Benefits: extended parental leave, pregnancy support, 20k in adoption reimbursement, Snoo Smart Sleeper, back-up childcare credits, legal benefit, discounted pet insurance
3. Enrichment: ongoing learning culture with access to Linkedin Learning and professional development workshops, diversity charter groups, orientation program, career pathing opportunities, mentorship programs
4. Health & Wellness: company-paid medical/vision/dental/life insurance/disability, employer HSA contribution, free One Medical membership, care coordination support, 401(k) with company match, stipend for home office equipment/supplies, gym discounts, monthly cell phone stipend
Equal Opportunity Employer
ServiceTitan does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. At ServiceTitan, our mission is to help our Titans and customers achieve the extraordinary. We are an equal opportunity employer and we celebrate the diversity that each Titan brings to the table. We believe that the convergence of fresh, unique perspectives and experiences from all walks of life is what makes our product and culture so great - and there's always room for more.
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