WANT TO MIX A GREAT WORK EXPERIENCE WITH AN AMAZING LIFE EXPERIENCE?
Seize this unique opportunity to work for Selina, one of the world''s fastest-growing lifestyle hospitality brands!
What is Selina?
Our Mission is to inspire authentic and meaningful connections.
Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet''s most beautiful places, to build community, to engage with locals and fellow travelers, to work and enjoy new adventures.
Our internal ecosystem consists of Hospitality, Food & Beverage, Tours, Wellness, Education, Construction, Real Estate, CoWorking, Art & Design, Community Outreach, Education, Surf, Sales, Marketing, and Technology.
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At Selina, every challenge is a wave desiring to be ridden and since we're all equal before a wave our team is always ready to take them and succeed. But always remember... The best surfer out there is the one having the most fun.
Summary
We offer a learning development program where you can transform your classroom knowledge and develop your skills throughout all areas in the hospitality industry.
As an Operations Rockstar you will:
- To ensure the best experience for all customers from the Front Desk, Cowork, and Playground.
- Collect real-time feedback from guests on their experience and use this data to help conclude how to improve the guest experience with the management team.
- Work closely with the tours & travels team.
- To assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible.
- To assist in keeping the hotel reception area clean and tidy at all times.
- To assist the process all guest check-ins and early check outs
- Provide sales support to the location
- Providing a friendly, welcoming and efficient service to all guests, in line with our vision and values on customer satisfaction
- Be the main contact to Selina Reservations center.
- Manage communication with guests and deal with complaints.
- Work closely with the back-office team, including inventories and reports.
- Ensure standard customer service.
- Day-to-day support to the housekeeping department
- Create a community experience in collaboration with the community team.
- Work closely with the Cowork supervisor to incorporate Selina's values into the cowork offerings, as well as our messaging and marketing.
Besides the Selina ultimate learning experience... You also receive:
During your Internship:
Free accommodation
2 meals per day in your Internship Location
Full free access to the Selina CoWork spaces
Your birthday is time off!
Cultural events and Wellness activities at Locations
Voluntary Activities - Selina Gives Back
Selina Experience:
30% OFF Accommodation
25% OFF Friends and Family
20% OFF F&B and Retail
Upon Completion of your Internship:
Up to 12,500 tokens that you can redeem on a future stay at any
Selina around the globe!
Certificate of Internship Completion
It only takes to be:
- Currently enrolled in the university
- Able to provide a university letter confirming the internship period
- Ready to learn and have fun but more importantly to immerse into a brand-new definition of Hospitality.
This will be unlike any other internship! You''ll have fun, gain incredible experience, and learn constantly. Are you in?