Job Offer (VIE) VIE - Service Quality Leader - Barcelona
Where is the Position?
This position is based in Barcelona in Southern Europe, within the multicultural quality team in a dynamic and challenging environment.
Which missions will you lead?
As a Service Quality Leader, you will support the deployment of quality strategies and continuous improvement initiatives that enhance project and service performance and customer satisfaction. You will contribute to the development of tools, processes, and training that strengthen quality culture and performance across global operations. Your main missions will be:
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- Support Quality Strategy Deployment
- Assist in implementing project & service quality initiatives aligned with global strategy.
- Help monitor Key Performance Indicators (KPIs) and support the preparation of reports and dashboards.
- Participate in the coordination of quality improvement action plans and follow-up activities.
- Contribute to Project & Service Quality Programs
- Support training and coaching programs to reinforce quality fundamentals within project & service teams.
- Help assess and document quality maturity across regions and contribute to audit preparation.
- Assist in the development and dissemination of best practices and lessons learned.
- Participate in Continuous Improvement Projects
- Contribute to problem-solving workshops and root cause analysis for project & service-related issues.
- Help transform lessons learned into actionable improvements and preventive measures.
- Support the documentation and communication of success stories to promote engagement.
- Collaborate Across Functions
- Work with cross-functional teams (Design, Manufacturing, Operations) on transversal quality topics.
- Assist in the coordination of the global project & service quality network and knowledge-sharing activities.
What are the qualifications we are looking for?
Education: Master's degree in engineering, Industrial Management, or a related field.
Work experience: A minimum of 1 year of experience as quality engineer, project manager or related field (internship/apprenticeship included).
Skills:
- Strong proficiency in Microsoft Office Suite & knowledge of quality Tools.
- Analytical and structured mindset.
- Knowledge of legal regulations and standards related to quality/ Basic understanding of quality tools and methodologies (e.g., root cause analysis, KPIs).
Requested languages : Fluent English.
Personal abilities or skills:
- Good communication skills.
- Open-minded, flexible, and sociable personality.
- Quick adaptability to new environments.
- Motivated to drive change and contribute innovative ideas.
Ready to Make an Impact?
Let us learn about you! Apply today and take the next step in your career.
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
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